Assistant Director Resume Example
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ASSISTANT DIRECTOR
Professional Summary
High-integrity, critical thinker, efficient, and patient-centered RN who is service-oriented and dedicated to delivering excellent nursing care through a holistic approach in applying the nursing process. Attentive of a patient's physical, emotional, and mental wellbeing. Offer culturally competent care and therapeutic communication in English and Punjabi.
Skills
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Work History
Assistant Director03/2017 to 06/2017
Georgetown University, Washington , DC
Georgetown University, Washington , DC
- Successfully launched outpatient chronic pain program
- Collaborated with physician, physical therapist, psychologist, and administrative staff ensuring efficient and effective patient services
- Led meetings serving as chairperson
- Updated and streamlined patient tracking system
- Authored standardized procedures, creating documents, intake forms, curriculum binders, and legal waivers
- Recruited, trained, and supervised administrative staff, shaping a team committed to excellence
- Displayed outstanding customer service, conflict resolution, and organization skills, swiftly solving patient concerns
- Obtained utilization review exposure, corresponding with insurance companies for patient authorizations
Physical Therapy Aide and Scheduler08/2016 to 04/2017
BURGER REHABILITATION, City , STATE
BURGER REHABILITATION, City , STATE
- Served as friendly and knowledgeable first point of contact for diverse patient population in this fast-paced and high-volume physical therapy center
- Managed front office, greeted patients, collected co-pays, answered phones, and maintained accurate patient schedules and files
- Demonstrated competency explaining benefits and working with variety of insurance (WIC, HMO, PPO)
- Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols
- Assisted with treatment and clerical needs of eight customers during an hour
Elementary School Educator/Teacher10/2001 to 10/2006
PEEL DISTRICT SCHOOL BOARD, City , STATE, Canada
PEEL DISTRICT SCHOOL BOARD, City , STATE, Canada
- Excelled at creating calm, fun-filled learning environment that encouraged children, instilling discipline
- Tapped in assessment skills to adapt teaching methods and identify students' learning capabilities in high-needs class with many ESL and special needs pupils
- Established and maintained exceptional working relationships with parents
- Earned reputation as strong-willed advocate with high level of integrity
- Grew literacy-based programs for optimum cross-curricular student learning
- Influential resource and mentor, supporting two new teachers, and coaching teaching assistants
- Developed learning objectives for each subject area to quantify learning and set benchmarks
- Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses, in-service trainings, and involvement in Principal's Advisory Committee
Education
Master of Science: : Entry Level Masters in Nursing Case Management, 05/2020
SAMUEL MERRITT UNIVERSITY, - City
- Graduated with 3.94 GPA
- Nominee for Sigma Theta Tu
- Thesis: A Case Management Program to Address Frailty in Elders with Heart Failure: With Evidence-based Best Practices; Case Management Models
- Presentations: Case Management Models; Process Analysis and Implementation of Hourly Rounding to Improve Patient Satisfaction; Oral Dextrose to Treat Post-Natal Hypoglycemia, and more.
- Member of Interprofessional Student Hotspotting Initiative at Samuel Merritt in Partnership with Camden Coalition of Healthcare Providers (9/2019 to 3/2019) *Acquired pivotal training in holistic care management program which strives to improve the wellbeing of vulnerable individuals and high-utilizers with complex health and social needs. Received in-depth training on trauma informed care, social determinants of health, team-building, communication, motivational interviewing, advocacy, and more to improve care delivery. *Proved outstanding management abilities, working with previously homeless patient with multiple comorbidities: accompanied patient to appointments, conducted nursing assessments and connected with community resources. *Created customized care plans, centered on patient's own goals, helping them realize their highest level of health and wellbeing.
Graduate School Prerequisites
American River College - City
Post-Graduate Certificate in Education (Qualification ages 3-11, Specialist Subject: Numeracy): : Education
CANTERBURY CHRIST CHURCH UNIVERSITY COLLEGE - City, England
Bachelor of Arts: : Sociology
UNIVERSITY OF TORONTO - City
Certifications
- California RN (95204466)
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- EKG Certification,
- Mental Health First Aid,
- Ontario Elementary Teacher's Federation-License (459993)
Clinical Rotations
Clinical Rotations
Sutter Medical Center Sacramento:
Case Management Internship (235 hours) Jan 2020 - Mar 2020
Preceptorship: Cardiovascular Interventional Unit & Progressive Care Unit (186 hours) Feb 2019 - Apr 2019
Maternity / L&D (135 hours) Nov 2018- Dec 2018
Pediatrics (135 hours) Oct 2018 - Nov 2018
Critical Care (135 hours) Sep 2018 - Oct 2018
Medical Surgical (272 hours) Jun 2018 - Aug 2018
Psychiatric / Mental Health (135 hours) Feb 2018 - Apr 2018
Sacramento Regional Conservation Corps:
Community Health (116 hours) Jan 2019- Feb 2019
Additional Information
- MEMBERSHIPS: Case Management Society of America, American Case Management Association
- TECHNOLOGY: EPIC, AllScripts, Advanced MD electronic medical records (EMR); Citrix, MS Office, Google doc
Accomplishments
- Lauded by preceptor for excellent attitude, organizational skills, eagerness to learn, devotion to patients and their families, and communication skills. “You are the best student I have precepted and I've been a nurse and precepting students for 17 years!”
- Clinical skills practiced for acute, chronic, and terminally ill conditions, include dressing changes, post-op care, IV drips and pushes, central line care, management of VADs, TPN, PPN, nasogastric suctioning, NG tube care and feeding, heart monitoring, closed-chest drainage, hemodynamic monitoring.
- Background advantageous to serving as a bedside nurse. Provided holistic and individualized care as a Physical Therapy Aide and managed a classroom as an Elementary School Teacher.
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Resume Overview
School Attended
- SAMUEL MERRITT UNIVERSITY,
- American River College
- CANTERBURY CHRIST CHURCH UNIVERSITY COLLEGE
- UNIVERSITY OF TORONTO
Job Titles Held:
- Assistant Director
- Physical Therapy Aide and Scheduler
- Elementary School Educator/Teacher
Degrees
- Master of Science : Entry Level Masters in Nursing Case Management , 05/2020
Graduate School Prerequisites
Post-Graduate Certificate in Education (Qualification ages 3-11, Specialist Subject: Numeracy) : Education
Bachelor of Arts : Sociology
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