LiveCareer-Resume

assistant director resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and client service skills. Experience stepping into roles and quickly making positive changes to drive organizational success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Forward-thinking Senior Program Director generating high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.

Skills
  • Team Collaboration and Leadership
  • Reporting and Documentation
  • Problem-Solving
  • Coaching and Mentoring
  • Project Management
  • Performance Evaluations
  • Data Collection
  • Budget Development
  • Performance Tracking and Evaluation
  • Training and Development
  • Administration and Reporting
  • Microsoft Office and Google docs
  • SPSS; statistical analysis
  • ATS database
  • HHS Accelerator
  • Sales Force
  • Coursera Certs in Data
  • Ez Tutor
  • NCLB Vendor Portal
  • DYCD Database
  • ETO Database
  • Sage
  • Peachtree
  • RecTrack
  • Sharepoint
  • Zoom
  • Microsoft Teams
Experience
08/2017 to 12/2022 Assistant Director State Of Kentucky | , KY,
  • Responsible for program design and implementation, including registration for six different afterschool sites and three summer camps.
  • Responsible for staff recruitment, hiring, training, evaluation, and supervision of 10 full time and over 75 part time employees.
  • Developed and managed program budgets totaling over 3 million dollars.
  • Implemented a pre and post survey on Social Emotional Learning.
  • Used the data from the pre and post survey to determine the needs of the participants.
  • Worked with the Behavioral Specialist to implement behavioral plans and conduct periodic check ins with the child and their families.
  • Met with outside partners to design and create trainings on Social Emotional Learning for front line staff.
  • Monitored program operations for DOH compliance.
  • Managed funding from 21st Century Learning, DYCD, Expand Ed, Advantaged, and Extended School Day School Violence Prevention.
  • Met periodically with development to discuss funding opportunities.
  • Ensured that all my afterschool programs are meeting contractual obligations.
  • Provided afterschool and camp services to over 700 participants throughout the year.
  • Conducted weekly site visits to ensure all programs were running efficiently and effectively.
  • Met weekly with full time staff to discuss programming and other items as necessary.
  • Worked with the employment department to host and participate in job fairs.
  • Worked with the employment department to place YAIPs in our afterschool programs.
  • Responsible for managing the SYEP coordinator during the summer.
  • Ensured Camp Henry met their goals for the summer; promoted and presented camp Henry to various schools in the Lower East Side.
  • Maintained a relationship with School Based Mental Health Team in order to ensure participants were receiving support as needed.
  • Oversaw three different data bases to ensure all programs were entering information in a timely fashion.
  • Met with stakeholders to address issues and implement solutions.
  • Established budgets and tracked expenses to drive operational efficiency.
  • Developed department performance goals and methods for achieving milestones.
08/2016 to 07/2017 Senior Director Catholic Charities Of Buffalo | Batavia, NY,
  • Oversaw four DYCD funded programs, and two fees based programs during the school year as well as summer programs
  • Responsible for the supervision of four full time Site Directors and over 60 part-time staff
  • Established partnerships with High Schools throughout NYC to establish an internship/mentoring program
  • Worked closely with Monroe College internship program and provided placements throughout Bronx House various departments
  • Provided SAT courses to High School students, College Tours, College workshops for both parents and students
  • Trained Site Directors in areas of recruitment, scheduling, staffing, and program design
  • Met with Site Directors to establish quarterly goals and review overall program performance
  • Asses and evaluate program quality through site visits and discussions with Site Director and school administrators
  • A Minimum of 20 site visits per year in accordance with contractual obligations, however, averaging at least weekly visits
  • Enforced Bronx House policies to ensure compliance with grant agreements and regulations mandated by after-school partners, e.g., DOE, DYCD, OCFS, DOH and other funding sources
  • Shared contract mandates and expectations with program and support staff (e.g., Finance) upon award
  • Coordinated and respond to all audit related activities by government agencies including VENDEX rebuttals, site visits and corrective action plans
  • Prepared contract related correspondence and reports requested by government agencies or in response to policy regulations or changes
  • Prepared and submitted city, state, and federal discretionary/ legislative funding requests
  • Obtained, maintained and renew appropriate required licenses and certifications including but not limited to SACC, CAMIS etc
  • Monitored attendance reports and followed-up on site issues related to attendance, enrollment and contract compliance
  • Oversaw fiscal management of programs, including analysis and completion of budgets, approval on expense reports and approving and issuing reimbursement to programs
  • Served as a liaison with principals and other departments on issues regarding grants
  • Provide financial projections by coordinating budget/forecast preparation; collecting, analyzing information; advising departments on the collection and analysis of data
  • Assisted in the preparation of the annual budget and quarterly forecasts, including cash flow projections
  • Worked proactively with program staff to understand needs and changes in the program's operations, and initiate all budget modifications based on that discussion
  • Developed fiscal strategies with accounting department
  • Program evaluation, including exploring and establishing program impact based upon data collection, and management of reporting systems.
  • Set and managed master schedules for programs and projects.
06/2014 to 08/2016 Program Director | Oak Park, IL,
  • Accountable for ensuring Bronx House maintains an emotionally and physically safe environment for youth that meets all compliance and safety requirements set forth by the organization, DOE, DOH, funders and applicable labor law
  • Established a combination of program activities to provide academic tutoring and support, skill-driven sports, fitness and wellness activities, and visual and performing arts instruction
  • Responsible for the development and implementation of innovative and age appropriate curriculums, enrichment activities, and theme based projects taking into consideration the youth needs and abilities
  • Responsible for recruiting and supervising participants
  • This may include calling, e-mailing, and posting announcements, holding information sessions, encouraging youth, answering applicant questions and other strategies to motivate youth to enroll and continue participation on a consistent basis
  • Responsible for recruiting and supervising dedicated staff that meet the highest standards of qualifications in being able to carry out the Bronx House mission and goals of the after-school program
  • Collaborated with Senior Program manager on all Sub-contract and Consultant activities performed at site prior to commencement of any services
  • Cultivated and forged positive relations with Principal, Assistant Principals, school district administrators, teachers, parents and parent coordinators and other key constituents in the community while actively seeking to raise their awareness of our
  • Afterschool SONYC program and engage their support in ensuring programmatic quality for the youth we serve
  • Collaborated with Principal and Assistant Principals on program delivery to align with the goals in relation to student achievement and performance
  • Established parent involvement in areas of advocacy, special events, daily operations, education, and trips
  • Monitored and ensured all program compliance, including but not limited to student registration, ratios, attendance tracking, and building permits
  • Ensured that student attendance information is being properly collected and delivered to Data department on a weekly basis
  • Ensured that new hires have taken appropriate steps prior to beginning work assignments (i.e., DOE background clearance, attended and completed required trainings, and all required HR paperwork completed)
  • Ensured timesheets and payroll are accurately completed and submitted to finance on time
  • Maintained accurate records on site (i.e., file box, staff files, program flyers, materials, schedule and curriculum)
  • Maintained and ensured budgetary compliance and submit any required documents or reports to funding sources.
Education and Training
Expected in 06/2011 to to | Masters Public Administration Walden University, , GPA:
Expected in 01/2008 to to B.A. | Marketing Management Lehman College, Bronx, NY GPA:
Expected in to to PHD | Public Administration and Public Policy Walden University, , GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Walden University
  • Lehman College
  • Walden University

Job Titles Held:

  • Assistant Director
  • Senior Director
  • Program Director

Degrees

  • B.A.
  • PHD

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