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Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.
- Project Management
- Training and development
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- Strategic Planning
- Business Development
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Assistant Director, 01/2019 - Current
University Of California – Davis, CA,
- Oriented, trained, and directed staff to achieve objectives.
- Mentored new employees on industry practices and business operations.
- Managed schedules by completing work accurately and on time.
- Monitored team compliance with safety and health guidelines.
- Improved training to reduce knowledge gaps and eliminate performance roadblocks.
- Oversaw staff, financials and key performance indicators to manage business operations.
- Coached and guided direct reports on day-to-day operations and company policies and procedures.
- Cultivated and maintained positive relationships with employees and freelance personnel.
- Directed special projects and daily operations.
- Liaised with stakeholders to address issues and implement solutions.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Established budgets and tracked expenses to drive operational efficiency.
- Improved staff morale by optimizing workload to support work-life balance.
- Developed department performance goals and methods for achieving milestones.
- Evaluated key business metrics and recommended adjustments to policies and procedures.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Generated reports to provide data for corrective actions and improvements.
- Leveraged market knowledge and leadership to increase profits.
- Identified marketplaces trends to shape solutions and approaches.
- Implemented billing procedures, audited and reconciled accounts and recorded transactions.
- Drafted billing and donation letters, reconciled accounts, and directed and logged transactions.
- Created and enforced processes to boost company productivity.
Director, 01/2017 - 01/2019
Target – Albany, OR,
- Oriented, trained, and directed staff to achieve objectives.
- Planned and implemented strategies to increase funding through various approaches.
- Improved training to reduce knowledge gaps and eliminate performance roadblocks.
- Oversaw staff, financials and key performance indicators to manage business operations.
- Cultivated and maintained positive relationships with employees and freelance personnel.
- Recruited, hired and trained employees on operations and performance expectations.
- Recruited, trained and managed volunteers.
- Developed department performance goals and methods for achieving milestones.
- Built strong community referral network.
- Prepared annual budgets for business.
- Created company's mission and vision statements to motivate employees.
- Developed premier client portfolio.
- Leveraged market knowledge and leadership to increase profits.
- Reached community census goals through outreach, lead generation and lead conversion.
Executive Director, 06/2016 - 06/2018
Massachusetts General Hospital – Charlestown, MA,
- Shared mission of organization with public through successful community outreach and marketing strategies.
- Planned and implemented strategies to increase funding through various approaches.
- Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
- Strengthened company business by leading implementation of new projects and procedures.
- Built referral pipeline by remaining active with community and establishing referral networks and resources.
- Recruited, hired and trained employees on operations and performance expectations.
- Balanced organizational and employee needs when developing fair and equitable human resources policies.
- Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
- Organized and oversaw capital improvement projects to maintain business viability.
- Revitalized business plans and realigned company objectives to increase overall profits.
- Defined quality metrics and KPIs by checking RFI and RFP processes.
- Oversaw strategic business decision-making to develop, enhance and enforce business mission.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
- Devised strategic improvements to resolve issues and spearhead necessary operational updates.
- Established new workflow and employee training processes to improve operational efficiency.
- Provided organizational leadership to over 30 professionals.
- Executed on-time, under-budget project management to adhere to project road map.
- Fostered collaboration and development of new practices by business leaders.
- Implemented strategic offerings to enhance company's suite of services.
Bachelor of Arts: Anthropology, Expected in 05/2004
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Bard College - Hudson, NY
GPA:
Master of Arts: Social Emotional Learning, Expected in
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Northcentral University - San Francisco, CA,
GPA:
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