Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.

Skills
  • Project Management
  • Training and development
  • Strategic Planning
  • Business Development
Experience
Assistant Director, 01/2019 - Current
University Of California Davis, CA,
  • Oriented, trained, and directed staff to achieve objectives.
  • Mentored new employees on industry practices and business operations.
  • Managed schedules by completing work accurately and on time.
  • Monitored team compliance with safety and health guidelines.
  • Improved training to reduce knowledge gaps and eliminate performance roadblocks.
  • Oversaw staff, financials and key performance indicators to manage business operations.
  • Coached and guided direct reports on day-to-day operations and company policies and procedures.
  • Cultivated and maintained positive relationships with employees and freelance personnel.
  • Directed special projects and daily operations.
  • Liaised with stakeholders to address issues and implement solutions.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Established budgets and tracked expenses to drive operational efficiency.
  • Improved staff morale by optimizing workload to support work-life balance.
  • Developed department performance goals and methods for achieving milestones.
  • Evaluated key business metrics and recommended adjustments to policies and procedures.
  • Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
  • Generated reports to provide data for corrective actions and improvements.
  • Leveraged market knowledge and leadership to increase profits.
  • Identified marketplaces trends to shape solutions and approaches.
  • Implemented billing procedures, audited and reconciled accounts and recorded transactions.
  • Drafted billing and donation letters, reconciled accounts, and directed and logged transactions.
  • Created and enforced processes to boost company productivity.
Director, 01/2017 - 01/2019
Target Albany, OR,
  • Oriented, trained, and directed staff to achieve objectives.
  • Planned and implemented strategies to increase funding through various approaches.
  • Improved training to reduce knowledge gaps and eliminate performance roadblocks.
  • Oversaw staff, financials and key performance indicators to manage business operations.
  • Cultivated and maintained positive relationships with employees and freelance personnel.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Recruited, trained and managed volunteers.
  • Developed department performance goals and methods for achieving milestones.
  • Built strong community referral network.
  • Prepared annual budgets for business.
  • Created company's mission and vision statements to motivate employees.
  • Developed premier client portfolio.
  • Leveraged market knowledge and leadership to increase profits.
  • Reached community census goals through outreach, lead generation and lead conversion.
Executive Director, 06/2016 - 06/2018
Massachusetts General Hospital Charlestown, MA,
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Planned and implemented strategies to increase funding through various approaches.
  • Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Built referral pipeline by remaining active with community and establishing referral networks and resources.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Defined quality metrics and KPIs by checking RFI and RFP processes.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
  • Established new workflow and employee training processes to improve operational efficiency.
  • Provided organizational leadership to over 30 professionals.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Fostered collaboration and development of new practices by business leaders.
  • Implemented strategic offerings to enhance company's suite of services.
Education and Training
Bachelor of Arts: Anthropology, Expected in 05/2004
-
Bard College - Hudson, NY
GPA:
Master of Arts: Social Emotional Learning, Expected in
-
Northcentral University - San Francisco, CA,
GPA:

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Resume Overview

School Attended

  • Bard College
  • Northcentral University

Job Titles Held:

  • Assistant Director
  • Director
  • Executive Director

Degrees

  • Bachelor of Arts
  • Master of Arts

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