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Capstone on-Campus Management Massachusetts College of Art and Design - Assistant Director Resume Example

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ASSISTANT DIRECTOR
Summary
On-Campus student housing professional focused on working hand in hand with the campus partner to build a strong community dedicated to student success. Maintains open communication with campus partner regarding each building's unique needs. Provides workable solutions for day to day issues that may arise to ensure the safety of the property and students.
Experience
Capstone on-Campus Management Massachusetts College of Art and Design Boston, MA Assistant Director 05/2011 to Current
  • Supervised custodial staff in the cleaning and maintenance of the buildings and external areas
  • Coordinate multiple group and individual conference summer housing in college residence halls creating lasting relationships with numerous educational and professional organizations.
  • Maintain accurate vacancy postings with various electronic media outlets in order to maximize summer occupancy for each building.
  • Perform pre- and post-occupancy maintenance for rooms, including creating and testing keys and room inspections for cleaning and maintenance needs.
  • Actively educate residents regarding their impact on utility use and available sustainable activity.
  • Work in collaboration with the Massachusetts College of Art and Design Department of Residence Life to create a sustainable environment for residents of each building.
  • Create and foster mutually beneficial working relationships with Massachusetts College of Art and Design student groups Green Hands and the Restore.
  • Coordinate billing processes for all student damages within each Residence Hall.
  • Communicate balances to residents and Department of Student Development, including the request for account holds and removal of account holds.
  • Provide direct daily supervision to student summer staff.
  • Compile financial information for yearly budgets of each building, including parking income and summer expenses and income.
  • Collaborate with Residence Life staff of each building to maintain accurate academic year rosters.
  • Assist and advise maintenance team with all turn related matters.
  • Capstone on-Campus Management.
Capstone on-Campus Management Massachusetts College of Art and Design Boston, MA Interim General Manager 07/2010 to 05/2011
  • Supervised all campus parking operations including staffing of parking lot and parking registration for academic year.
  • Create policies for parking access in conjunction with the Massachusetts College of Art and Design's Office of Student Development and Department of Public Safety.
  • Participate in new residence hall meetings and decision making processes, including furniture selection and proposed building maintenance processes.
  • Assist in the creation of yearly budgets for two residence halls, including compiling financial information from previous years.
  • Manage monthly expenses within set budgetary limits and create positive relationships with vendors in order to act as a good financial steward for the campus client and owner.
  • Oversee summer housing for two residence halls, forming relationships with groups and individuals for long term summer housing partnerships.
  • Create and plan for annual summer revenue goals with consideration for anticipated expenses and occupancy limitations.
  • Supervise and coordinate maintenance and cleaning schedule with maintenance supervisor on a daily basis for two buildings.
  • Assist and advise maintenance team with all turn related matters.
  • Manage relationship with security vendor, meeting weekly with account representative and the Resident Directors of each building in order to ensure satisfactory service.
  • Communicate information regarding building events and occupancy to security staff of each building.
  • Provide daily supervision to all onsite staff, including professional office staff, maintenance staff, security staff and student summer staff.
  • Actively educate residents regarding their impact on utility use and available sustainable activity.
  • Work in collaboration with the Massachusetts College of Art and Design Department of Residence Life to create a sustainable environment for residents of each building.
  • Create and foster mutually beneficial working relationships with Massachusetts College of Art and Design student groups Green Hands and the Restore.
Capstone on-Campus Management Massachusetts College of Art and Design Boston, MA Assistant General Manager 06/2007 to 07/2010
  • Maintained and managed all parking processes, permit sales and guest parking procedures for all members of the Massachusetts College of Art and Design community.
  • Coordinated multiple group and individual conference summer housing in college residence halls creating stable relationships with numerous educational and professional organizations.
  • Supervised scheduling of pre- and post-occupancy maintenance for rooms, including creating and testing keys and room inspections for cleaning and maintenance needs.
  • Communicated information regarding events and occupancy to security staff of each residence hall and with Massachusetts College of Art and Design Department of Public Safety.
  • Compiled all information regarding student damage billing for residence hall occupants including the sharing of information with the Department of Student Development for the purpose of placing or removing student account holds.
  • Provided direct daily supervision to student summer staff including scheduling office and on-call hours.
  • Compiled financial information for yearly budgets of each building, including parking income and summer expenses and income.
  • Collaborated with Residence Life staff of each building to maintain accurate academic year rosters.
  • Indirectly supervised Parking Lot Staff and monitored daily use of parking lot for occupancy trends and patterns.
Hosted Solutions Boston, MA Technical Rep Level I 01/2006 to 01/2007
  • Collaborated with provisioning and billing departments to resolve customer installation issues and billing questions.
  • Created and maintained an active inventory database of spare equipment within the facility.
  • Performed routine facilities checks for temperature reading, power usage and overall safety of the data center.
  • Physically participated in the reconstruction of the data center layout and positioning of cabinets and cages for customer equipment.
  • Provided input and suggestions for improving existing policies and forming new ones.
Education
Bachelor of Arts: Paralegal Studies 1997 Notre Dame College, Manchester, NH Paralegal Studies
Skills
academic, Art, billing, budgets, client, database, decision making, financial, Internet Explorer, inventory, layout, meetings, access, MS Excel, Microsoft Office, Office, Microsoft Office XP, Outlook, Windows 7, Windows 2000, Windows XP, MS Word, Operating Systems, policies, positioning, processes, Public Safety, reading, safety, sales, staffing, supervisor, supervision, Vista
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Resume Overview

Companies Worked For:

School Attended

  • Notre Dame College

Job Titles Held:

  • Assistant Director
  • Interim General Manager
  • Assistant General Manager
  • Technical Rep Level I

Degrees

  • Bachelor of Arts : Paralegal Studies 1997

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