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assistant conductor resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview
Highly enthusiastic customer service professional with 3 years client interface experience.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.Personable and responsible Cashier in retail and customer service. Solid team player with upbeat, positive attitude. Just left the U.S. Army with 3 years of experience as a forward observer and a communications specialist with a top secret clearance. Core Strengths Seasoned in conflict resolution Active listening skills Strong organizational skills Sharp problem solver Energetic work attitude Courteous demeanor Large cash/check deposits expert Adaptive team player Store maintenance ability Opening/closing procedures Accomplishments Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow. Personally responsible for over $100,000 of command equipment with no deficiencies, losses or damages. Awarded the Army Achievement Medal in 2015.
Core Strengths
  • Trained in emergency response
  • CPR certified
  • Valid California driver’s license
  • Equipment maintenance
  • Extremely organized
  • Active listening skills
  • Courteous demeanor
  • Store maintenance ability
  • Customer service expert
  • Adaptive team player
Educational Background
Morro Bay High School Morro, CA Expected in 2011 High School Diploma : - GPA :
Accomplishments
Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
Medals
Awarded the Army Achievement Medal in 2015.
Received Global War on Terrorism Service Medal.
Work Experience
Petco - Assistant Conductor
Hackensack, NJ, 08/2016 - 02/2017
Assisted passengers with baggage if needed and helped them on/off the train. Ensured the safety of the train and the passengers. Prevented situations from escalating into problems on the train. Collected revenue from passengers and remitted it to the station services.
Petco - Customer Service
Hanover, MA, 02/2016 - 08/2016
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Organized weekly sales reports for the sales department to track product success. Created new processes and systems for increasing customer service satisfaction. Worked as a team member performing cashier duties, product assistance and cleaning.
Smart 72 - Technician/ Sales
City, STATE, 09/2015 - 02/2016
Troubleshooted electrical/electronic control circuits. Answered customers' questions about products, prices, availability, product uses, and credit terms. Negotiated prices and terms of sales and service agreements. Collaborate with colleagues to exchange information such as selling strategies and marketing information.
U.S. Army - Forward Observer
City, STATE, 05/2012 - 09/2015

  • Determined elevation and grid azimuths with maps and map overlays .Effective decision-maker in high-pressure environments.Patrolled areas and allowed restricted area access for authorized personnel.Supervised operation and organizational maintenance of weapons systems and specialized equipment.Prepared operation plans and orders to support security of resources and installations.Completed multiple fire prevention safety training.Maintained rifles, machine guns, mortars and hand grenades.Evaluated terrain and recorded topographical information.Coordinated operations with armor, artillery and air support units.
Rite Aid - Customer Service
City, STATE, 05/2011 - 11/2011
Processed an average of 200 transactions each day in a timely manner. Answered customers’ questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand.
Kayak Horizons - Deck Hand/ Customer Service Representative
City, STATE, 04/2010 - 05/2012
  • Prevented store losses using awareness, attention to detail and integrity.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.
Skills
Cash handling
Able to lift over 50 pounds
Professional and friendly
Multi-tasking

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Resume Overview

School Attended

  • Morro Bay High School

Job Titles Held:

  • Assistant Conductor
  • Customer Service
  • Technician/ Sales
  • Forward Observer
  • Customer Service
  • Deck Hand/ Customer Service Representative

Degrees

  • High School Diploma

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