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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Assistant Chief, providing leadership, project management and direction to achieve long-term strategic goals and objectives. Consistently achieves standardization in processes and service delivery. Directs and coordinates daily operations, and oversees fiscal and administrative services. Identifies opportunities to develop and implement new projects. Skilled in human resources, operations, policy, research, and compliance. Forward-thinking and proactive visionary leader with proven track record of driving organizational turnaround and change management. Recent graduate of the National Fire Academy Executive Fire Officer (EFO) program.

Skills
  • Lexipol Knowledge Management System (KMS) management
  • Microsoft 365, Sharepoint
  • Policy Development
  • Interagency cooperation
  • Database administration
  • Policy and procedure modification
  • WorkfClaire planning
  • Staff Development
  • Community Relations
  • Long-range Planning
  • Presentation design
  • Documentation and control
  • Strategic Planning
  • Business administration
  • Budget Management
Education
National Fire Academy Emmitsburg, Maryland, Expected in 05/2021 Executive Fire Officer (EFO) : - GPA :
Louisiana State University, Shreveport Shreveport, LA Expected in 05/2019 MBA : Human Resources Management - GPA :
  • Coursework in Human Resource Management, Labor and Employment Law, and Finance
Saint Petersburg College St Petersburg, Expected in 05/2010 Bachelor of Science : Public Safety Administration - GPA :
  • Graduated magna cum laude
  • Coursework in Program Planning and Evaluation, Grant Administration and Resource Development, and Strategic and Operational Planning
St Petersburg College St Petersburg, Expected in 07/2008 Associate of Arts : General Studies - GPA :
  • Graduated magna cum laude
  • Coursework in General Studies
St Petersburg College St Petersburg , Expected in 12/2006 Associate of Science : Fire Science Technology - GPA :
  • Graduated magna cum laude
  • Coursework in Incident Management System, Fire Department Occupational Safety and Firefighting Tactics and Strategies
Gwinnett Technical College Lawrenceville, GA Expected in 03/2006 Associate of Applied Science : Business Management - GPA :
  • Graduated magna cum laude
  • Coursework in Professional Ethics, Performance Appraisals and Human Relations
Certifications
  • Florida Emergency Medical Technician- Licensed
  • ICS 100,200, 300, 400, 700, and 800- Certified
  • Florida Firefighter II Certificate of Competency- Certified
  • Florida Fire Officer I and II- Certified
  • Florida Health and Safety Officer- Certified
  • Florida incident Safety Officer- Certified
  • Florida Pump Operator- Certified
  • Florida Safety Officer- Certified
  • Florida Instructor III- Certified
  • International Accreditation for Fire Service Organizations Pro Board Firefighter II, Fire Instructor III, Fire Officer I and II, and Hazmat Technician- Certified
  • Florida Public Sector Labor Relations Professional (FPELRA)- Certified
Accomplishments
  • Collaborated with team of seven in the development of Lexipol standard operating guidelines for the Greater Naples Fire Rescue District.
  • Documented and resolved training needs which led to collaboration with team of six in the development of a five-year training plan.
  • As a member of the management team, collaborated with employee labor group to successfully negotiate a new three year employee contract.
  • Partnered with Drexel University Fire Service Organizational Culture of Safety (FOCUS) and created a district-wide safety awareness program, designed to reduce reported injuries and employee burnout, and increase job satisfaction.
  • Developed a all-hazard response plan for special operations teams.
Work History
Harvard University - Assistant Chief
Jamaica Plain, MA, 07/2015 - Current
  • Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
  • Optimized fire services management with introduction of new systems, policies, procedures, and tools.
  • Coordinated, scheduled, and maintained team resources to achieve top levels of operational readiness.
  • Planned, directed, and controlled execution of administrative and compliance activities.
  • Established and continued communication with local government to maintain positive relationship.
  • Directed implementation of comprehensive training operations, including drills, inspections, tests, and performance evaluations for 220+ personnel.
  • Assisted with training and development of new firefighters through development of extensive job-related modules.
State Of Montana - Course Manager
Shelby, MT, 05/2010 - 07/2015
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Inspected in-progress and completed course delivery projects, checking for customer needs, worker safety and best-in-class final results.
  • Used critical thinking to break down pJessicalems, evaluate solutions and make decisions.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Supervised 30+ team members performance to meet client deadlines and requirements.
  • Adhered to OSHA guidelines and standards, including proper handling of hazardous chemicals and pesticides.
Tamarac Fire Rescue - Deputy Chief
City, STATE, 01/2007 - 02/2009
  • Rewrote and updated comprehensive department policies and procedures.
  • Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
  • Optimized fire services management with introduction of new systems, policies, procedures, and tools.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Conducted periodic firefighter written performance evaluations and completed written recommendations on pJessicaationary firefighters.
  • Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
  • Directed implementation of comprehensive training operations, including drills, inspections, tests, and performance evaluations for 40+ personnel.
  • Used critical thinking to break down pJessicalems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Monroe County Fire Rescue - Battalion Chief of Training
City, STATE, 04/2004 - 01/2007
  • Optimized fire services management with introduction of new systems, policies, procedures, and tools.
  • Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
  • Supervised and coordinated tactical methodology used in resolving emergencies and other situations.
  • Developed scheduling and coordination of instructor staffing levels, changes and activities.
  • Supervised fire academy operations, maintaining inventory and liaising with vendors to secure necessary supplies.
  • Conducted periodic firefighter written performance evaluations and completed written recommendations on pJessicaationary firefighters.
  • Determined how to deploy personnel during periods requiring special fire department response and assigned activities.
  • Inspected apparatus, equipment, grounds and academy facilities for proper order and condition on weekly basis.
  • Directed implementation of comprehensive training operations, including drills, tests, and performance evaluations.
Affiliations
  • Society of Human Resource Management (SHRM)
  • Florida Fire Training Directors Association (FFDA)
  • National Fire Protection Association (NFPA)
  • International Association of Fire Chiefs (IAFC)
  • Florida Fire Chief Association (FFCA)
  • International Society of Fire Service Instructors (ISFSI)
  • Fire Department Safety Officers Association (FDSOA)

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Resume Overview

School Attended

  • National Fire Academy
  • Louisiana State University, Shreveport
  • Saint Petersburg College
  • St Petersburg College
  • St Petersburg College
  • Gwinnett Technical College

Job Titles Held:

  • Assistant Chief
  • Course Manager
  • Deputy Chief
  • Battalion Chief of Training

Degrees

  • Executive Fire Officer (EFO)
  • MBA
  • Bachelor of Science
  • Associate of Arts
  • Associate of Science
  • Associate of Applied Science

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