assistant benefit administrator payroll assistant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Dedicated Administrative Assistant with successful background as first point of contact for employee-related issues. Adept at successfully solving complex problems. Knowledgeable of employee benefit packages including Health insurance, retirement accounts and employee assistance programs and policies. To seek and maintain full-time position that will utilize my interpersonal skills, excellent time management and problem-solving.

  • Ten Key
  • Assist Employees with Healthcare, Vision and Dental enrolment.
  • Process background Checks
  • Complete Exit Interviews
  • Conduct Employee Orientations
  • Complex Problem-Solving
  • Answer calls on a 10 line phone system
  • Schedule the 5, 10, or 12 panel drug screening
  • Read, understand and update all SOP's
  • Maintain sensitive employee Records
  • Fluent in Microsoft Office
Work History
Assistant Benefit Administrator/Payroll Assistant, 02/2022 to Current
Coterra Energy Inc. /Nexus StaffingCity, STATE,

  • Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
  • Updated and maintain Summary of Coverage key contacts and Highlights of current benefit plans.
  • Populated and generated totals calculating Voluntary Employee, Spouse, Child and Dependent life -LTD Worksheet .
  • Generated monthly totals and detailed findings for Symetra Life Insurance billing statement.
  • Entered Employee TOR (time of request) into ADP.
  • Monthly time of request Audit, making sure all correct Pay codes are being generated for Colorado and New Mexico
  • Report any and all issues in ADP with Vacation time off requests.
  • Made sure correct sick days and hours where entered in to ADP - payroll system.
  • Assisted the Benefits manager with daily office and Administrative tasks: filling, shredding sensitive documents, opening mail, making sure in coming checks were given to Accounting for processing and returning calls.
  • Helped maintain New and Termed employee files.
  • Print and mail out Monthly and Quarterly incentive letters.
Regional Accounting Coordinator /Administrative Assistant, 01/2018 to 12/2019
Moss Adams LLP / Addison Group StaffingCity, STATE,
  • Process expense reports according to correct cost codes and firm policy, ensure all expense reports were reviewed and approved daily.
  • Process account receivables aged exceptions reports, then contact biller and clients 60–120 days past due.
  • Process weekly and monthly reports.
  • Worked with management at project level to achieve expense plans.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Created staff expense and reimbursement tracker.
Service Advisor /Administrative Assistant, 01/2017 to 01/2018
Intermountain Trailer ServicesCity, STATE,
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
  • Open and prepare all repair work orders with correct parts and labor used for the repair.
  • Check Invoices for the correct hourly rates & make sure any additional charges are on the work order - shop supplies, Misc. fee’s, Hazardous waste fees or any Sublet charges. Then finalize the work order for Invoicing w/ the correct tax.
  • Retrieve payment or request Purchase Orders from fleet Perform
  • Investigated and resolved customer inquiries and complaints quickly.
  • Prep all payables with correct G/L codes and process through corporate
  • Do morning cash drawer count and daily bank deposits
  • Answer all calls.
  • Schedule appointments for daily service slots
  • Help the parts department with quarterly Inventory.
Accountant/Administrative Assistant/Front Office Manager, 09/2011 to 05/2017
Alfred IndustriesCity, STATE,
  • Full cycle A/P, matching-compiling and preparing invoices for voucher and GL coding.
  • Verify correct PO’s (Purchase Orders) and Receiving tickets.
  • Processed roughly 90+ Vendor checks a week. Reconcile company credit card bill.
  • Process Parts and Service payments, while tracking all transactions
  • Prepare daily deposits of all incoming credit card and cash payments.
  • Close out open invoices by apply payments to the open invoice.
  • Monitor Aged Receivables (AR), Monitor bank account balances while clearing all debit and credit transactions.
  • Assisting with all HR duties Hiring, Firing, Insurance open enrollments, 401K sign-up, registration of all new hires through ADP.
Medical Administration: Medical Billing And Coding, Expected in 06/2008 to Everest College- Colorado - Thornton, CO,
Associate of Applied Science: Accounting And Finance, Expected in 08/1997 to Front Range Community College - Westminster, CO
High School Diploma: , Expected in 06/1994 to Lester Arnold High School - Commerce City, CO,
  • Honor Roll 4th quarter
  • 3.8 GPA
  • Dean's List 1994

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Resume Overview

School Attended

  • Everest College- Colorado
  • Front Range Community College
  • Lester Arnold High School

Job Titles Held:

  • Assistant Benefit Administrator/Payroll Assistant
  • Regional Accounting Coordinator /Administrative Assistant
  • Service Advisor /Administrative Assistant
  • Accountant/Administrative Assistant/Front Office Manager


  • Medical Administration
  • Associate of Applied Science
  • High School Diploma

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