Associate of Applied Science: Criminal Justice, Expected in 05/2022 Volunteer State Community College - Gallatin, TN GPA:
High School Diploma: , Expected in 03/2020 Lighthouse Academy - Lafayette, TN, GPA:
Professional Summary
Talented Assistant with excellent interpersonal skills. Highly effective and knowledgeable in Microsoft. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development.
Excellent customer service and conflict management skills.
Talented goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
Schedule and calendar management
Document control
Expert in Microsoft software
Relationship building
Administrative tasks
Verbal and written communication
Database Management
Sorting and labeling
Bookkeeping
Mail handling
Work History
Assistant, 04/2021 to Current Walker – Phoenix, AZ,
Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Provided multifaceted services to career professionals by running errands
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Transcribing notes for lawyer to communicate with cliental.
Proving organization skills with folders for cliental and organization of office.
Created plans and communicated deadlines to ensure projects were completed on time.
Used coordination and planning skills to achieve results according to schedule.
Maintained spreadsheets of appointment data across multiple systems while preserving exceptional data accuracy.
Performed troubleshooting of system performance bottlenecks and proposed solutions to discovered weaknesses.
Installed, modified and repaired software and hardware to resolve technical issues.
Distribution Specialist, 09/2020 to Current Owens & Minor, Inc. – Jackson, MS,
Collaborated with other departments on supply and quality issues.
Picked orders, scanned products and packed boxes.
Processed and restocked returns.
Tagged and shelved auto products using first-in, first-out storage scheme.
Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks.
Uncovered and resolved errors with minimal oversight.
Moved and lifted heavy loads of merchandise using Order Picker equipment.
Health Ambassador and Cashier, 06/2020 to 09/2020 Five Guys – Panama City, FL,
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Gave public talks on importance of health education and mask information
Carried out day-day-day duties accurately and efficiently.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Prepared variety of different written communications, reports and documents to ensure smooth operations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered questions about store policies and addressed customer concerns.
Monitored self-checkout systems and provided assistance or intervention where required.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Crew Member, 04/2020 to 06/2020 McDonald's – City, STATE,
Assisted other team members to achieve goals.
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Supported great dining and meal experiences for guests.
Worked front counter, drive-thru and other areas as needed.
Became familiar with products to answer questions and make suggestions.
Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
Maintained fast speed of service, especially during rush times.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Prepared products following restaurant, health, and safety standards and procedures.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Observed customer purchases in line and differentiated between standard portions.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
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