Licensed Nursing Home Administrator with a proven track record of successfully managing personnel, finances and daily business operations. Goal-driven, accountable and compassionate professional with a reputation for establishing priorities and meeting deadlines through skillful allocation of time and resources. Leadership ability, with excellent communication skills, analytical capabilities, problem solving skills and ability to liaise with various departments and institutions.
Relationship and team building
Staff training and development
Cultural awareness and sensitivity
Operational Finances & Budgeting
Public and Community Relations
Patient and Family Support
Computer/ Operating system Efficient
Quality Control Management
June 2015 to Current
Brinton Woods Post Acute Care CenterBaltimore, MDAssistant Administrator
To assist the Nursing Home Administrator in directing day-to-day functions of a 225-bed facility in accordance with the current Federal, State, County and Local standards that regulate long-term care.
Job Duties: Overall facility management, profitability, operations, and direction in all aspects.
Accountability for, but not limited to, census development, management of accounts receivable and collections, maximization of Net Operating Income, resident/patient care, state and federal survey compliance, positive employee relations, a positive return on investment, effective implementation of Brinton Woods core programs.
Represents Brinton Woods in the facility and community.
Develop, implement, interpret, and maintain policies and procedures that govern the operation of the facility Ensures efficient and compliant functioning of the facility on a daily basis by overseeing all aspects of the facility Plans, develops, organizes and directs the facility's Quality Assurance Program.
Attends workshops, seminars and educational sessions to keep updated on changes in the long-term setting and meet bi-annual CEU (Continuing Education Units) requirements for Maryland Nursing Home Administrator license.
Maintains an excellent relationship with the medical staff and other Professional and Supervisory staff.
Assists Department Directors in planning, conducting, and scheduling of in-service training programs to ensure compliance with company policies and procedures as necessary.
Meets with Department Directors on a weekly basis.
Performs the necessary duties of the facility's abuse coordinator.
This includes, but is not limited to, carrying out the facility's abuse and prevention protocol by initiating and coordinating abuse and neglect investigations.
June 2014 to June 2015
Brinton Woods Post Acute Care CenterBaltimore, MDAdministrator
Under the guidance of facility Administrator, lead and direct the overall operations of a 225 bed facility in accordance with customer needs, government regulations and company policies, with focus on maintaining excellent care for the residents while achieving the facility's business objectives.
Successfully restored Dental and Vision enrollment for Medicaid residents to ensure all eligible residents received services.
Evaluated processes in various departments and implemented improved policies and procedures to improve broken systems and processes Oversee and implement Quality Assurance tools to ensure continuous improvement throughout the facility departments.
May 2013 to June 2014
Brinton Woods Post Acute Care CenterBaltimore, MDStaffing Coordinator
Direct and manage all nursing staff to ensure staffing patterns are appropriate for census and acuity of each unit, analyze, reconstruct and manage budget for Nursing.
Involved in various projects to prepare for AIT program by improving processes and outcomes within the facility.
Accomplishments: Progressively developed the functions and usage of scheduling system “OnShift” to analysis time and attendance issues, track unscheduled overtime and improve consistent staffing.
Formed work groups to analysis missed and late appointments.
Developed processes which have reduced missed and late appointments from 76% to 27% in past 4 months.
Ongoing project Analyze relationships with local hospitals and developed new marketing techniques and strategies through fishbone analysis.
Ongoing project Worked with a selected group to develop and implemented facility new interviewing and hiring techniques to reduce turnover.
Ongoing project Assisted with development and implementation of new Dietary program for fine dining experience in main dining room Revised and implemented a Manager On Duty manual with department heads to assure all essential information is available for off shift managers.
March 2007 to July 2009
Lorien Health Care SystemsTimonium, MDHuman Resources Coordinator
Assisted in opening a new LTC facility by orienting and educating staff to company personnel policies and procedures.
Assisted staff with routine HR processes such as workers compensation, FMLA, benefit enrollment, and ensures accuracy of payroll and benefits.
Processed, verified, and maintained documentation of personnel files.
September 2005 to May 2013
Smith HealthcareTowson, MDOffice Manager/ Staffing Coordinator
Responsible for managing daily business operations of Agency by overseeing finances, managing relationships with health care providers and individual clients, maintenance of patient/client medical records and employee records to ensure proper documentation to meet COMAR Regulations.
Accomplishments: Implemented electronic files and computer based system to facilitate company efficiency and improve compliance with State and Federal regulations Implemented online scheduling program which reduced scheduling errors/conflicts by 40% over 6 months.
This also improved relationships between clients and agency, preventing loss of cases.
Developed and implemented monitoring system to assure staff were in compliance with COMAR regulations upon hire and annual requirements.
University of Baltimore Baltimore, MD, United StatesBusiness Administration Health Care Management MBAGPA: Sigma Na Tau Honors Society Member; Graduated GPA: 3.5Business Administration Health Care Management Sigma Na Tau Honors Society Member; Graduated GPA: 3.5
University of Baltimore Baltimore, MD, United StatesBusiness Administration Health Care Management Bachelor of ScienceGPA: Cum Laude; Beta Alpha Psi, Beta Gamma Sigma, Mu
Kappa Tau and
Sigma Iota Epsilon Honors Society MemberBusiness Administration Health Care Management Cum Laude; Beta Alpha Psi, Beta Gamma Sigma, Mu
Kappa Tau and
Sigma Iota Epsilon Honors Society Member
Dulaney High School Timonium High School Diploma
Established an employee retention group to develop activities and ideas for long term
* Established an employee retention group to develop activities and ideas for long term