Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Executive Profile
              Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment. Highly focused and results-oriented office professional who successfully supports complex, deadline-driven operations. Customer-oriented and computer-savvy. Determined and proactive Executive Administratrator who works with a sense of urgency to anticipate the needs of senior-level executives. Thrives in a fast paced, dynamic environment of sales, marketing, customer service, and technical support.Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. [Job Title] with executive-level office management skills, as well as strength in planning and problem-solving. Readily adapts to change and exceeds expectations in quality.
Skill Highlights
MS Word, Excel, PowerPoint, Outlook
*Technical background - troubleshooting for laboratory applications
*Detail orientated and ability to work independently and prioritize workloadArticulate and well-spoken
Time management
Flexible
Microsoft Office proficiency
Proper phone etiquette
Excel spreadsheets
Meticulous attention to detail
Professional and mature
Strong problem solver
Invoice processing
Works well under pressure
Database management
Customer service-oriented
Administrative support specialist
Core Accomplishments
Professional Experience
01/2009 to 01/2016Assistant AdministratorAlways Best Care | Indian Wells, CA,
Designed PowerPoint presentations for monthly divisional meetings with top-level executives. Scheduled Board of Directors meetings and assisted with meeting materials and agendas. Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Served as a professional representative of the CEO to executive clients, investors and board members. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Developed and managed third-tier resolution process to resolve issues originating from the customer retention team. Developed and provided ongoing tracking to division-wide customer complaints for annual government audits. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Established by a group of independent podiatrists who wanted to improve the way foot care was being delivered to patients.
Handle sensitive/confidential information requiring a high level of discretion.
Coordinates meetings and conferences and may attend department meetings and prepare minutes as directed.
Prepare requisitions for specific office purchases with appropriate authorization and arranges for payments.
Process New Members, Pre-Applications and Credentialing Forms for 40 Doctors.
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Manage Outlook emails by identifying priority requests and solving administrative or scheduling issues.
Arrange and reserve conference rooms, catering, audio visual and telephone equipment.
Handle all incoming calls proficiently and follow through with issues raised with appropriate parties.
Compile materials for training and meetings with minimal direction.
Maintain contact details for client (business contacts and data base management).
01/1998 to 01/2008Marketing Coordinator III/Administrative AssistantGardner Denver, Welch Vacuum Incorporated | City, STATE,
A recognized leader providing compressed air, oil and gas vacuum pumps throughout the world.
Provided support for all departments and sales assistance throughout the organization.
Coordinated various clerical and administrative duties for the Director of Marketing, Director of Sales, General Manager and Product Managers including Sales Managers overseas.
Data Base Management for 15 million in sales) Administered marketing database of mailing for various customers, labs and universities to promote sales.
Coordinated and organized filing systems for photos for various product mailings for the distribution of all new products.
Prepared PowerPoint presentations and Excel spreadsheets for marketing management and promotion of new products.
Education
Expected in 2008Advanced Microsoft, Quick Books
School of Metaphysics, Chicago, IL (The study of Philosophy and Spirituality)
Customer Service Achievement Certificate
Certified Safety Training, OSHA, | Triton Community College, , GPA:
Expected in ISO 9000/Lean Six Sigma Manufacturing Training | Business ManagementWilbur Wright College, Chicago, ILGPA: Business Management
Expected in Diploma | Secretarial and BusinessMetropolitan School of Business, Chicago, ILGPA: Secretarial and Business
Skills
administrative, administrative duties, audio, clerical, Excellent communication, interpersonal skills, conferences, client, Customer Service, Data Base, database, delivery, detail-oriented, direction, documentation, fast, filing, Forms, General Manager, ISO 9000, Director, mailing, marketing, marketing management, materials, meetings, Excel spreadsheets, Excel, office, Outlook, PowerPoint, PowerPoint presentations, MS Word, oil, Philosophy, telephone equipment, promotion, proofreading, Quick Books, Safety, Sales, scheduling, Six Sigma, technical support, time management, troubleshootingHealthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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Advanced Microsoft, Quick Books
School of Metaphysics, Chicago, IL (The study of Philosophy and Spirituality)
Customer Service Achievement Certificate
Certified Safety Training, OSHA,
