Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Hardworking, knowledgeable and highly dedicated Assistant Administration Manager offering proven skills in organization and team leadership. Supports senior leaders by implementing policies and training personnel for maximum efficiency and performance.
Skills
Efficient & accurate data entry
Team worker
Time management
Train new employees
Experience
Assistant Administration Manager, 06/2000 to 11/2006 Nextstep Care – Butler, GA,
Resolved basic inquiries regarding administrative compliance, operational issues and facility needs on behalf of senior managers.
Coordinated training on policies and procedures relevant to work of administrative staff.
Conducted [Timeframe] performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Interviewed, onboarded, developed and oversaw daily activities of [Number] clerical and administrative office personnel.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Automated office operations while managing payroll, accounts payable and receivable, customer correspondence, record tracking and data communications.
Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
Administrative Assistant, 02/1997 to 06/2000 C3/Customercontactchannels – Las Vegas, NV,
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Customer Service Representative, 11/1995 to 10/1998 Brink's Incorporated – Seaford, DE,
Asked probing questions to determine service needs and accurately input information into electronic systems.
Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
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