Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Executive Profile

Detail-oriented executive and marketing professional experienced in high-volume, multi-unit, retail and business operations. Desires a high-level position in a professional corporate environment.

Dedicated Executive with demonstrated passion, versatility and ability to deliver mission-critical results.

Skill Highlights
  • Excellent interpersonal skills, phone manner, confidentiality and office etiquette.
  • Self-motivated
  • SuperWrite (80 wpm)
  • Proficient in web development with various programs including HTML coding.
  • Project management
  • Leadership/communication skills
  • Budget Development
  • Budget Allocation
  • Budget Forecasts
  • Change Implementation
  • Business operations organizationFiling/Editing
  • Familiar with a variety of software including: Microsoft Office, Microsoft PowerPoint Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook, CTI, Business Objects, JD Edwards Oracle-Enterprise 1, Alchemy (lease software), Business Intelligence Portal, Ceridian, DealMaker (lease software), Digital Documents, Extensity, and Interact (lease software).
Core Accomplishments
Professional Experience
Assistant, 05/2012 to 09/2014
Lear Corp.Selma, CA,
  • Assist VP Finance with annual Cap-ex budget preparation and perform all follow up with his finance team to ensure accuracy and timeliness for the budget schedule.
  • Assist VP Marketing in the annual budget preparation and finalize for review of the executive leadership team.
  • Assist VP Finance to ensure policies and procedures are adhered to under audit guidelines and work with internal and external auditors to resolve issues and/or provide information.
  • Prepare monthly and quarterly financial statement and variance explanations for Regional VP and partner review.
  • Monthly executive airport PowerPoint presentation) Assist finance manager with Preparing excel spreadsheet correspondence with explanations of changes and review the annual year-end Cam and Tax reconciliations.
  • Performs executive support for SVP, VP's, Directors, and/or Manager's (as assigned within the corporate and division structure).
  • Monitors and maintains company & departmental policies & procedures to ensure up to date policy, safety, and guidelines are in place and being utilized effectively.
  • Interface with employees at all levels to ensure requests are handled properly and timelines are met per department standards.
  • Make arrangements for conference room/conference call set-up (i.e.
  • video conferencing, scheduling, catering services, AV equipment, handouts, etc.).
  • Administer, track, and report travel arrangements & costs to executive team leaders, additionally teaching new managers how to follow procedures and provide support and backup when needed to other traveling executives.
  • Insure new hires are properly set up in workspace with proper equipment, training, information, as well as schedule internal orientation meetings within the division as well as high level clients and off-site managers.
  • Administer drafting correspondence, presentations, spreadsheets, budget, development, and leasing reports, administer and deliver time-sensitive approval documents, prepare site plans, distribute and maintain leasing inquires, and preform all daily administrative functions for senior corporate executives as well as back up support for all other team members.
  • Provide IT support to office staff and liaise with corporate IT Help Desk as needed.
  • Draft compelling PowerPoint presentations for internal senior level executives.
  • Plan and execute Airport Conferences; coordinate all conference registrations, sponsorships, budgets, advertising, travel, meeting set-up and final agenda and itinerary for all attendees.
  • Work with Brand Studio to design and produce conference booth exhibition stands and marketing materials/gifts/presentation packs.
  • Search, receive and distribute regular airport industry publications.
  • New Business and RFP management; monitor targeted new business and upcoming airport RFP opportunities.
  • Manage & maintain RFP & WCEP file database.
  • Prepare, manage, and coordinate Index Summary/Master Program for newly solicited RFP release with assigned departmental responsibilities.
  • Engage, brief and manage third party consultants in the design, printing and binder production for each RFP.
  • Track and collate all cost expenditure related to RFP pre-development projects and provide reports as necessary.
  • Support updating and delivery of Tenant Status Report and Leasing Status Report.
  • Handle all leasing inquiries from prospective tenants.
  • Provide background information, refer to the appropriate leasing agent, and maintain the contact list.
  • Support editing and distribution of Competitive Evaluation Process documents.
  • Accountable for Airport New Business Leasing and Proposal Management including overall interested tenant and client satisfaction.
  • Strengthened company's business by leading implementation of new tenant interest contact internal database.
Assistant, 09/2010 to 04/2012
Lear Corp.Wentzville, MO,
  • General Growth Properties, Administrative Assistant- Asset Management, Tysons Galleria Experience reporting directly to top-level management and field service personnel to provide administrative assistance in the areas of office management and special projects with a high degree of efficiency.
  • Serve as point person for high level executives and direct reports to ensure proper lines of communication between fifteen mall properties assisting the VP of Asset Management.
  • Maintains excellent communication skills, problem resolution abilities, and a high-level of confidentiality.
  • Highly organized; able to manage a diversity of high priority projects in a fast-paced environment.
  • Schedule meetings, including reserving conference rooms, ordering and maintaining supplies and coordinating beverage set-up or meal delivery.
  • Prepare travel arrangements and all associated accommodations including airfare, car, hotel, and dinner reservations.
  • Provide telephone support; answer and screen telephone calls, record and deliver messages in a timely fashion.
  • Provide accurate and timely filing of all invoices, correspondence and subject matter documents, including maintaining a master file for each individual project, as well as the project manager's files and documents.
  • Administratively manage special projects as assigned with a clear understanding of how the project contributes to overall departmental objectives.
  • Developed and maintain Emergency and Monthly Report Binders and year-end statements; including chronological files and maintaining shared drive databases.
  • Timely and accurately process expense reports for VP of Asset Management and Senior General Manager.
  • Ability to take initiative and prioritize workload to meet the needs and priorities of the Vice President and Senior General Manager.
  • Maintains and distributes the monthly retailer newsletter to corporate and store retailers.
  • Coordinate with leasing to distribute photos and lease plans of new and vacant spaces.
  • Assist with preparing ancillary documents, as well as the collection and agenda for executive approval.
  • Established market tour booklet for leasing representatives of surrounding local competition.
  • Aided in preparation of mall events, collecting collateral from tenants, distributing collateral, disassembly, and compiled comprehensive analysis to track impact on retail sales.
Marketing Director, Interim, 04/2010 to 09/2010
MortensonDenver, CO,
  • Westfield Concession Management, Marketing Director, Interim.
  • Ronald Reagan Washington National Airport Implemented marketing promotions, sales and events for 90+ retail stores and restaurant tenants at Reagan National Airport under contract with the Metropolitan Washington Airports Authority.
  • Assisted with the development of annual marketing plan and budget.
  • Drove sales and traffic by executing creative programs and media, including a new website, sales contests and directional signage.
  • Executed events to enhance sales, while supporting corporate branding goals.
  • Interacted with client and tenants and reinforced customer service initiatives, partnership developments and other organizational measures for bottom-line profitability.
  • Monitored common areas to ensure visual standards were met.
  • Successfully orchestrated, promoted, and organized the annual Employee Appreciation Day for all airport employee with catering, live music, and gift giveaway.
  • Implemented new marketing initiatives and launched new innovative marketing campaigns to the airport community through advertisements, signage, raffles, community outreach, Fully executed the first Concierge Day at the airport, which helped ensure community awareness and relationships with the surrounding hotels, as well as helped develop relationships between our retailers and the community.
  • Trained and mentored Administrative Assistant.
Administrative Assistant, 08/2008 to 04/2010
Westfield Concession Management Ronald Reagan Washington National AirportCity, STATE,
  • Served as a liaison between the General Manager and tenants, customers, vendors and contractors by maintaining and enhancing tenant and client relations.
  • Provided administrative support including typing, filing, mail, telephone, fax, travel and meeting arrangements.
  • Responsible for accounts payable and accounts receivable.
  • Including coding/invoicing/collections.
  • Successfully negotiated new contract terms/service offerings to promote responsiveness, efficiency and profitability of business relationships.
  • Assisted with budget development, monthly budget monitoring and forecasting.
  • Maintained key documentation for 90+ tenants, including monthly and yearly sales data, current certificates of insurance, leasing activity reports and traffic/enplanement count comparisons.
  • Organized lease files and all official tenant correspondence.
  • Drafted leases for the specialty leasing program.
Account Clerk II Assistant, 08/2007 to 05/2008
Austin Peay State UniversityCity, STATE,
  • Prepared/typed memos, letters, reports, invoices and summaries for various University Department Directors.
  • Placed in charge of University Physical Plant elevator operational project report for University maintenance.
  • Compiled spreadsheets and prepared monthly credit card reports for gas consumed from APSU Fleet One and their state garages.
  • Upgraded and maintained the department administrative filling system.
  • Administered data and maintenance of emergency work orders into a computerized preventive maintenance system.
  • The Maintenance Authority (TMA) software].
  • Assisted the Director in resolving issues for students, faculty, staff, contractors, and public.
  • Referred telephone calls to the appropriate person/department.
Bachelor of Science: Psychology, Expected in
Austin Peay State University - Clarksville, TN

Five courses needed to complete degree

Accounting, accounts payable, accounts receivable, administrative, Administrative Assistant, administrative support, advertisements, advertising, Asset Management, backup, binder, branding, budget development, budget preparation, budgets, budget, Business English, Business Intelligence, Business Objects, Ceridian, Excellent interpersonal skills, excellent communication, Competitive, Conferences, credit, CTI, client, clients, client relations, customer service, Customer Service Skills, databases, database, dBase III, delivery, documentation, drafting, Editing, fashion, fast, fax, Filing, filling, Finance, financial, forecasting, General Manager, Help Desk, HTML coding, insurance, invoicing, JD Edwards, leadership, letters, Lotus 1-2-3, Macintosh OS, Director, Management Skills, marketing plan, marketing, market, marketing materials, Math, meetings, Microsoft Access, Microsoft Excel, excel, mail, Microsoft Office, Office, Microsoft Outlook, Microsoft PowerPoint, PowerPoint, PowerPoint presentations, Microsoft Windows, Windows 7/95, 98, Microsoft Word, Monitors, Enterprise 1, newsletter, office management, Oracle, organizational, personnel, policies, presentations, problem resolution, coding, publications, reporting, retail, retail sales, RFP, safety, sales, scheduling, spreadsheets, spreadsheet, SQL server, Tax, teaching, telephone, phone, Telephone Skills, travel arrangements, Type, Typing, video conferencing, website, web development, WordPerfect 5.1/6.1, year-end

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School Attended

  • Austin Peay State University

Job Titles Held:

  • Assistant
  • Assistant
  • Marketing Director, Interim
  • Administrative Assistant
  • Account Clerk II Assistant


  • Bachelor of Science

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