LiveCareer-Resume

assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.

Skills

Ability to work effectively independently and in a team environment.

  • Professional and mature
  • Support services

4 year of customer service or customer relations experience

  • Strong problem solver

Excellent verbal and written communication skills.

Experience
Assistant, 07/2021 - Current
Walker Jacksonville, FL,
  • Answered incoming calls while recording accurate messages.
  • Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
  • Opened, sorted and distributed incoming mail and processed outgoing mail.
  • Booked hotel rooms, car rentals and flights for company trips and conferences.
Front Desk Receptionist, 07/2017 - 01/2021
North East Medical Service San Leandro, CA,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Maintained office equipment, scheduling service to repair issues.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Assisted staff and executives with special projects.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Updated and recorded customer or client information to maintain accounts.
  • Reported suspicious individuals to supervisor.
  • Kept [Type] offices organized and well-stocked to maximize operational efficiency.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Updated front office phone protocols to increase productivity by [Number]% and decrease customer hold times.
Housekeeper, 09/2015 - 07/2017
Bethany Lutheran Homes Holmen, WI,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping.
  • Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Followed safety procedures when handling materials and discarding waste.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
  • Reported incidents of property damage to [Job title], documenting destruction for loss prevention purposes.
  • Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.
Education and Training
High School Diploma: , Expected in 07/2013
-
Jose Gregorio - Cuba ,
GPA:
Status -

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Resume Overview

School Attended

  • Jose Gregorio

Job Titles Held:

  • Assistant
  • Front Desk Receptionist
  • Housekeeper

Degrees

  • High School Diploma

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