LiveCareer-Resume

assistant resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I would like the opportunity be dedicated toward all guest and team members. Using friendly and empathetic approach to customer service to implement coordinated services, and support new perspectives with personnel while achieving company goals. Dependable and courteous with many years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality and clinic operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with the ability to maintain being positive committed help in stressed environments.

Compassionate efforts with the department of housing and stability to guide to coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities. Dedicated Assistant with established interpersonal skills and eagerness to support team members. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.

Skills
  • Schedule and calendar management
  • Support services
  • Document control
  • Office supplies ordering
  • Administrative skills
  • Call routing
  • Email and telephone decorum
  • Customer assistance and interaction
  • Appointment confirmation
  • Team collaboration
  • Package and mail receipt
  • Front office management
  • Listening skills
Experience
Assistant, 11/2022 - Current
Walker Denver, CO,

The AID Center is a new program that helps to support Assessment Intake Diversion.

As a center support assistant, I will assist in getting birth certificates, Identification, mental health support, drug misuse support, referrals to other support programs. Encourage and improved cross-department internal communication. The center is also intended to be an alternative to jail that helps to connect people with services to best support their needs. People can walk in seeking services or, with their consent, be brought in by law enforcement, the Support Team Assisted Response program, community-based providers or other referral sources.

The intention is to help almost anyone such as people experience homelessness and or who continuously face low-level, nonviolent crime charges get connected with services and stable housing.

  • Maintained front desk to provide positive first impression by pleasantly welcoming visitors.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated support to facilitate general program support.
  • Greeted guests and vendors to assist in navigating space.
  • Supported projects with document creation and resource coordination.
Front Desk Receptionist, 10/2022 - Current
American Advanced Management, Inc Bakersfield, CA,
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Sorted incoming mail and directed to correct personnel each day.
Emergency Service Worker, 11/2020 - Current
City And County Of Denver City, STATE,

As an Emergency Service Worker, we aim to reduce disparities in disproportionately affected communities by educating and safely administering covid tests and vaccines. By working with a wide variety of partners such as: Denver Rescue Mission, Samaritan house, St. Francis Center, Haven of Hope and many other shelters and facilities. We worked to increase, covid testing and vaccine confidence and access among impoverished, disabled, the general public including children.

Certified Clinical Medical Assistant, 01/2020 - 10/2020
Centura Health City, STATE,
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Recorded vital signs and medical history for 20 patients each shift.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Incorporated outside records into charts and EHR.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Documented notes during patient visits.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education and Training
: Certified Clinical Medical Assistant, Expected in
-
Front Range Community College - Westminster, CO,
GPA:
Status -
Certifications
  • National Health Career Certification
  • Certified Clinical Medical Assistant (CCMA)
,

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Resume Overview

School Attended

  • Front Range Community College

Job Titles Held:

  • Assistant
  • Front Desk Receptionist
  • Emergency Service Worker
  • Certified Clinical Medical Assistant

Degrees

  • Some College (No Degree)

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