Friendly and enthusiastic receptionist with experiences in customer service, administration and money transaction. Able to learn new tasks quickly and proficient in growing key customer relationships. Flexible and hardworking with the drive to succeed. Represent establishment with friendly, professional demeanor at all times.
Microsoft Office proficiency
Billing and coding
Food Court, Front End Apr 2016 - Current Costco Wholesale Warehouse - El Camino, South San Francisco Maintained the front desk and reception area in a neat and organized fashion.
Effectively handled customer complaints and special requests.
Provided prompt, efficient, friendly, and quality service at all times.
Accurately balanced cash register at all times.
Greeting visitors and responding to telephone and in-person requests for information.
08/2014 to 10/2015
Receptionist, CashierBubble Tea and Dessert Cafe － San Francisco, CA
Greet guests and seat them at tables or in waiting areas.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Take and prepare to-go orders.
Maintain contact with kitchen staff, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Maintained the front desk and reception area in a neat and organized fashion.
08/2012 to 04/2014
ReceptionistVoiz Karaoke and Music Studio － San Francisco, CA
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Complete work schedules, manage calendars, and arrange appointments.
Confer with customers by telephone or in person to provide information about services, take orders, cancel accounts, or obtain details of complaints.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Diagnose and resolve media system problems.
01/2012 to 12/2012
Receptionist, CashierTeaway Coffee and Tea － San Francisco, CA
Check to ensure that appropriate changes were made to resolve customers' problems.
Prepare drink and food items, such as milk tea, sandwiches, and ice cream dishes, using standard formulas or following directions.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Keep records of all goods shipped, received, and stored.
Carry food supplies, equipment, and utensils to and from storage and work area.
Medical Assistant - incomplete: Pre-Nursing- incompleteHeald College － San Francisco, CAPre-Nursing- incomplete
San Jose State University － San Jose, CA
Fluent in English, Cantonese, Mandarin, and Toishanese.
banking, basic, Billing, bookkeeping, Cantonese, cash register, credit, Fluent in English, fashion, Mandarin, money, Microsoft Office, neat, Organizational skills, coding, quality, reception, San, tables, telephone, Time management