- @slayedbyallyfaye
Driven Assistant accustomed to juggling different tasks and wearing multiple hats for the company. Engaging and pleasant personality. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development and excellent customer service skills. Enthusiastic assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of whatever task and easily adaptable. Motivated to learn, grow and excel in the cosmetology industry.
- Resolved product issue through consumer testing.
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- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Promoted sales by acquiring product knowledge and providing product solutions to customers.
- Provided multifaceted services to career professionals by running errands, managing mail, and scheduling appointments.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Fielded phone calls from clients and provided informative answers to questions.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Greeted and maintained relationships with regular customers.
- Prepared beverages and filled food orders for customers.
- Displayed enthusiasm and promoted helpful service to customers, successfully increasing referrals and walk-in business.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reviewed and resolved differences between accounting information and cash drawer.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers with special services, account updates and promotional options.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
I received a full ride scholarship for track at Samford University. However, knew through out the experience that becoming a hair stylist was my ultimate dream. So I pursued other professional avenues.
I am a singer and portrait artist. I'm extremely passionate about hair and this industry. I want to grow in a place that I will feel comfortable at. I'm excited to start this new journey, hopefully at your salon! I look forward to meeting and learning from anyone in this industry willing to teach me.
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School Attended
- Paul Mitchell The School
- Samford University
- Creekside Highschool
Job Titles Held:
- Assistant
- Bartender/Server
- Cashier
Degrees
- High School Diploma
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