Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking Advocate offering deep dedication to meeting client needs. Empathetic and caring and quickly building rapport. Maintain confidentiality with sensitive and health-related matters.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Program coordination
  • People skills
  • Troubleshooting
  • Critical thinking
  • Conflict resolution
  • Multitasking
  • Communication
  • Patient relationship management
  • Interdisciplinary teamwork
03/2019 to Current Assistant University Of Utah | Salt Lake City, UT,
  • Listened to customer to ascertain need, make recommendations and explain applicable promotions and opportunities.
  • Assisted operations for organization, providing direct support to employees and customers.
  • Purchased, distributed and arranged supplies to meet routine operational needs.
  • Participated in team collaboration initiatives to plan for company's future growth.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Managed phone calls from clients during [Job title]'s absences and delivered informative answers to questions.
  • Handled data entry tasks using [Type] and [Type] software.
  • Evaluated prospective sales and conducted research on market trends and competitors.
01/2004 to Current Child Advocate Volunteer Acadia Healthcare Inc. | Texarkana, AR,
  • Used strength-based trauma-informed approach to develop services and address client needs.
  • Conducted [Timeframe] case reviews to monitor goals, progress, intervention and outcomes for client service standards.
  • Interviewed family members to assess situations, capabilities and problems.
  • Informed victims about legal processes and timelines.
  • Advocated for victims during difficult situations by handling various tasks.
  • Attended hearings with victims to provide emotional support.
  • Coordinated between various entities to manage cases.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Maintained records of victim contacts for use in emergency or crisis situations.
  • Conferred with clients to discuss options and goals for various services.
  • Identified appropriate community resources and provided referrals for services.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Referred family members to outside support options to assist with coping during times of increased stress.
01/2019 to 01/2021 Clinic Director Union County Public Schools | Monroe, NC,
  • Led and motivated [Number] employees through supervision, training and coaching on duties and daily operational activities.
  • Worked closely with store manager to maintain day-to-day operations.
  • Oversaw [Type] program and developed and initiated policies and procedures to standardize delivery of care.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive [Type] changes.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
09/2010 to 05/2019 Substitute Teacher Christ The King School | City, STATE,
  • Helped students build learning and study skills to achieve educational goals.
  • Promoted learning by leveraging traditional and modern instructional strategies.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Applied proactive behavior management techniques to facilitate classroom discipline.
  • Kept detailed records of student progress, attendance and assignments in [Software].
  • Taught [Number] students for [Number] days and kept up with lesson plans and student assignments.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Used diverse technologies to help students grasp materials and enhance overall education.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Directed group activities to promote immersive, play-based learning.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Engaged students in discussions to promote interest and drive learning.
Education and Training
Expected in 05/1992 Bachelor of Arts | Marketing University Of Kentucky, Lexington, KY, GPA:

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School Attended

  • University Of Kentucky

Job Titles Held:

  • Assistant
  • Child Advocate Volunteer
  • Clinic Director
  • Substitute Teacher


  • Bachelor of Arts

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