Assistance Payments Worker Resume Example
Love this resume?Build Your Own Now
ASSISTANCE PAYMENTS WORKER
Professional Summary
Highly organized and detail-oriented Administrative Support Worker with more than 10 years experience supplying thorough, organized administrative support to Directors, Supervisors and Department Heads.
Skills
|
|
Work History
Assistance Payments Worker, 08/2011
to Current
State Of Michigan – Saline , MI
State Of Michigan – Saline , MI
- Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for.
- Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/age
- Interviews applicants and recipients by phone to determine client needs, both financial and non-financial.
- Identify appropriate department programs and services to address needs.
- Responsible for accurately determining eligibility for various assistance programs.
- Reviews application and decides which forms and verifications are needed. Once obtained, evaluates the information contained in all documents.
- Analyzes the client's circumstances, evaluates potential program eligibility and recommends the most beneficial to the client.
- Responsible for managing my caseloads by using independent judgment in prioritizing my work flow and develop and effectively use a plan which establishes daily, weekly, and monthly goals.
- Responsible to update case record documentation in response to changes.
- Communicate complicated policy and procedures clearly and concisely.
Administrative Assistant, 01/2011
to 08/2011
Legacy Health System – Keizer , OR
Legacy Health System – Keizer , OR
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Managed office supplies and upkeep.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail to appropriate departments.
- Maintained Admissions Control log, distributed admissions leads properly, verified online lead data, and entered prospect information.
- Compiled varies reports for the Managing Director.
- Entered grades and attendance in CampusVue.
- Distributed report cards and schedules to students.
- Created and enter new enrollments into the school's database.
- Posted tuition payments to students account.
- Registered new and returning students for classes.
- Created and prepared schedules for new module's.
Financial Aid Counselor, 07/2004
to 09/2010
Doane University – Lincoln , NE
Doane University – Lincoln , NE
- Monitored students' academic progress and referred students who were struggling to campus resources.
- Calculated students' budgets, reviewed need analysis's and determined students eligibility for federal financial aid.
- Counseled students and parents regarding financial aid programs.
- Analyzed and interpreted the changes that occur in Federal regulations.
- Notified students of changes in eligibility of awards and alternatives to amend the situation.
- Collected and/or validated each student's file for accuracy and completeness.
- Processed federal and private loans for incoming and returning students.
- Stayed abreast of regulations governing all Title IV Programs to ensure compliance with prescribed policies.
- Acted as a liaison with lenders, guarantors, Department of Education, athletic department and students.
- Supervised work-study students to ensure assignments are completed.
Education
Bachelor of Science: Human Resource Management,
2000
Troy State University - City, State
Troy State University - City, State
Associate of Science: Practical Nursing,
1998
Trenholm State TechnicalCollege - City, State
Trenholm State TechnicalCollege - City, State
Accomplishments
Serving as a Fee Liasion for the Department of Human Services.
Serving as a Mentor for the Department of Human Services.
Recognized by the State of Michigan on the DHS-Net website for demostrating excellent customer service.
Served as a staff representative for Tuskegee University Judicial Hearing Board for 7 years.
Serving as a Mentor for the Department of Human Services.
Recognized by the State of Michigan on the DHS-Net website for demostrating excellent customer service.
Served as a staff representative for Tuskegee University Judicial Hearing Board for 7 years.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- Troy State University
- Trenholm State Technical College
Job Titles Held:
- Assistance Payments Worker
- Administrative Assistant
- Financial Aid Counselor
Degrees
- Bachelor of Science : Human Resource Management , 2000
Associate of Science : Practical Nursing , 1998
Similar Resumes
