Assist Customers resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3 1/2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Role-Playing
Closing Department Procedures
Word, PowerPoint, and Excel Programs
Excel, PowerPoint, and Word
Support services
Schedule and calendar management
POS system operation
Money handling
Cash register operation
Retail sales
Teamwork
Customer assistance
Documentation, Recordkeeping Troubleshooting
Streamline, Answering phones
Alpha, Troubleshooting
Cash register
Closing
CPR
Clients
Customer Service
Customer assistance
Documentation
Filing
First Aid
Instruction
Materials
Excel
Money
Office
PowerPoint
Word
Office management
Organizational
POS
Quality
Read
Retail sales
Scheduling
Supervisor
Teamwork
Education and Training
Hinds Community CollegeRaymond, MSExpected in 2021 ā āAssociate of Arts: - GPA:GPA: 3.429, Dean's List Honoree Fall Semester 2019
Clinton High SchoolClinton, MSExpected in 2019 ā āHigh School Diploma: - GPA:
National Honor Society Member
Mu Alpha Theta Member, GPA: 3.67, Stokes Neal Memorial Scholarship Recipient
Ranked in Top 15% of class
Experience
Mastec Inc. - Assist Customers Mansfield, TX, 02/2018 - 03/2021
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Assisted organizational efforts by filing, entering data and answering phones.
Interacted with supervisor and various experts to address escalated issues.
Listened to customer to ascertain need, make recommendations and explain applicable promotions and opportunities.
Assisted operations for organization, providing direct support to employees and customers.
Greeted clients, assisting operations by performing entrance interview tasks to determine need.
Participated in team collaboration initiatives to plan for company's future growth.
Dean Health - Construction Laborer Mineral Point, WI, 06/2020 - 07/2021
Provided industry insight to coworkers to assist work completion.
Organized and maintained tools and equipment to enhance work efficiency.
Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
Assisted distribution of tools, materials and equipment to skilled workers.
Used picks and shovels to dig, spread and level dirt and gravel.
Maintained clean, safe working environment by removing waste from job.
Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Maintained clean, safe working environment by removing waste from job site prior to shift completion.
City Of Detroit - Pharmacy Technician Detroit, MI, 04/2021 - 06/2021
Used 8-point check system to verify labeled prescriptions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Prepared prescription transfers to other pharmacies.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Efficiently processed cash register transactions for new and refilled prescription orders.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Efficiently responded to voicemails from healthcare providers and customers.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
Cannon Nissan - Automotive Service Technician City, STATE, 06/2021 - Current
Adjusted, repaired or replaced defective automotive parts.
Tested electronic components and computer controls with specialized devices.
Wrote up detailed repair orders outlining actions and estimated costs.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Monitored shop equipment to maintain safe working condition.
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Managed quality control and maintained high level of customer satisfaction.
Dealt with numerous customers daily regarding customer complaints, troubleshooting issues and purchase recommendations.
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