Assist Customers Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3 1/2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

  • Role-Playing
  • Closing Department Procedures
  • Word, PowerPoint, and Excel Programs
  • Excel, PowerPoint, and Word
  • Support services
  • Schedule and calendar management
  • POS system operation
  • Money handling
  • Cash register operation
  • Retail sales
  • Teamwork
  • Customer assistance
  • Documentation, Recordkeeping Troubleshooting
  • Streamline, Answering phones
  • Alpha, Troubleshooting
  • Cash register
  • Closing
  • CPR
  • Clients
  • Customer Service
  • Customer assistance
  • Documentation
  • Filing
  • First Aid
  • Instruction
  • Materials
  • Excel
  • Money
  • Office
  • PowerPoint
  • Word
  • Office management
  • Organizational
  • POS
  • Quality
  • Read
  • Retail sales
  • Scheduling
  • Supervisor
  • Teamwork
02/2018 to 03/2021 Assist Customers Mastec Inc. | Mansfield, TX,
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Interacted with supervisor and various experts to address escalated issues.
  • Listened to customer to ascertain need, make recommendations and explain applicable promotions and opportunities.
  • Assisted operations for organization, providing direct support to employees and customers.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need.
  • Participated in team collaboration initiatives to plan for company's future growth.
06/2020 to 07/2021 Construction Laborer Dean Health | Mineral Point, WI,
  • Provided industry insight to coworkers to assist work completion.
  • Organized and maintained tools and equipment to enhance work efficiency.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Maintained clean, safe working environment by removing waste from job.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
04/2021 to 06/2021 Pharmacy Technician City Of Detroit | Detroit, MI,
  • Used 8-point check system to verify labeled prescriptions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Prepared prescription transfers to other pharmacies.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
06/2021 to Current Automotive Service Technician Cannon Nissan | City, STATE,
  • Adjusted, repaired or replaced defective automotive parts.
  • Tested electronic components and computer controls with specialized devices.
  • Wrote up detailed repair orders outlining actions and estimated costs.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Monitored shop equipment to maintain safe working condition.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Managed quality control and maintained high level of customer satisfaction.
  • Dealt with numerous customers daily regarding customer complaints, troubleshooting issues and purchase recommendations.
Education and Training
Expected in 2021 Associate of Arts | Hinds Community College, Raymond, MS GPA:
GPA: 3.429, Dean's List Honoree Fall Semester 2019
Expected in 2019 High School Diploma | Clinton High School, Clinton, MS GPA:
  • National Honor Society Member
  • Mu Alpha Theta Member, GPA: 3.67, Stokes Neal Memorial Scholarship Recipient
  • Ranked in Top 15% of class

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Resume Overview

School Attended
  • Hinds Community College
  • Clinton High School
Job Titles Held:
  • Assist Customers
  • Construction Laborer
  • Pharmacy Technician
  • Automotive Service Technician
  • Associate of Arts
  • High School Diploma