Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Issue and conflict resolution
  • Key accounts and territory management
  • Capital improvement planning
  • Contract development and management
  • Organization
  • Relationship development
  • Supervision
  • Communications
  • Team building
  • Planning and coordination
  • Project organization
  • Customer service
  • Problem resolution
  • Team management
08/2020 to Current Assisstant Manager Intern Metropolitan State University Of Denver | Denver, CO,
  • Increased customer base and market share by promoting product through diverse channels.
  • Reviewed employee performance every Sunday and Thursday and delivered constructive feedback to improve weaknesses.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited and interviewed employees for marketing and sales department.
  • Supervised a customer service team members to provide exceptional service, driving retention and satisfaction.
  • Attended weekly team meetings and staff meetings
  • Conducted interviews
  • Monitored representative involvement in company events such as workshops and team meetings
  • Field trained with other representatives to teach them better ways to make sales
  • Participated in social media recruiting
09/2019 to 03/2020 Student Tutor Vanden High School | City, STATE,
  • Encouraged critical thinking to challenge and probe students to think outside of box.
  • Modeled study strategies for reinforcement of classroom material to practice outside tutoring sessions.
  • Provided students with access to resources and support to complete work for course.
  • Devised strategies for reinforcing material and skills based on individual needs and abilities.
  • Facilitated educational climate for students to discuss learning and content difficulty for concept instruction development.
  • Supervised and motivated students during instruction with equipment and supplemental materials.
  • Developed strategies to improve student self-sufficiency to impact study skills and learning outcomes.
  • Taught students how to study, take notes and complete test questions.
  • Engaged students and made lessons entertaining to hold interest and encourage learning.
  • Instructed small groups of students in key subject concepts.
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
  • Communicated with teachers to provide students with comprehensive support.
  • Coached students through challenging material with positive reinforcement and encouragement.
11/2017 to 11/2017 Daycare Worker QSI International School Of Papa | City, STATE,
  • Secured indoor and outdoor premises to protect children under care.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Enforced rules to teach manners and maintain safe environment.
  • Incorporated music and art activities to encourage creativity and expression.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Kept children safe and secure at all times.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Maintained organized and clean classroom and work areas.
  • Operated the sign in station by greeting children and parents at the beginning of the day
  • Facilitated an awards ceremony at the end of the term where each student was given a certificate
  • Provided nurturing and appropriate environment for children ranging in age from 6 to 8.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Education and Training
Expected in 08/2021 Associate of Arts | Sociology Solano Community College, Fairfield, CA GPA:
Expected in 06/2020 High School Diploma | Vanden High School, Fairfield, CA, GPA:
  • 4.0 GPA
  • Graduated with honors
  • Ranked in Top 16% of class

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Resume Overview

School Attended

  • Solano Community College
  • Vanden High School

Job Titles Held:

  • Assisstant Manager Intern
  • Student Tutor
  • Daycare Worker


  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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