Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.
Skills
Team building
Technical Support
Documentation
Operational Improvement
Administrative support
Regulatory Compliance
Data Analysis
Time management
Data Collection
Project Management
Strategic Planning
Database Management
Inventory Management
Cash Management
Budgeting
Quality Assurance
Customer Service
MS Office
Operations management
Data Entry
Training
Research
Work History
10/2019 to 01/2020
Assisant MangerGpm Investments – Hampton, TN,
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Completed clerical tasks such as filing, copying and distributing mail.
Worked with customers to understand needs and provide service.
Monitored social media and online sources for industry trends.
Resolved problems, improved operations and provided exceptional client support.
Developed team communications and information for meetings.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Increased customer satisfaction by resolving issues.
Supported needs of cahsiers with skill and efficiency.
Contributed to team results in fast-paced safe environments.
Participated in meetings to discuss new opportunites and responsibilities.
Saved money by implementing cost-saving initiatives that addressed long-standing problems.
Handled several calls per day to address customer inquiries and concerns.
Maintained excellent attendance record, consistently arriving to work on time.
Loaded, unloaded and moved material to and from storage and production areas.
Learned how to complete all tasks with minimal supervision, contributing to successful opportunites.
10/2018 to 10/2019
Associate CashierAlways Best Care – Pittsburgh, PA,
Reviewed weekly sales circulars and monitored price changes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Counted cash in register drawer at beginning and end of shift.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reviewed and resolved differences between accounting information and cash drawer.
Educated customers on promotions to enhance sales.
Answered questions about store policies and concerns to support positive customer experiences.
Trained as cashier and provided back-up coverage to provide customers with optimal support.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Checked prices for customers and processed items sold by scanning barcodes.
Monitored self-checkout systems and provided assistance or intervention where required.
Maintained current knowledge of store promotions and highlighted sales to customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Assisted customers with locating and choosing merchandise in any store department.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Quickly and accurately counted drawers at start and end of each shift.
Prepared beverages and filled food orders for customers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Used POS system to enter orders, process payments, and issue receipts.
Verified over $1000 of cash and credit payments daily.
05/2011 to 10/2014
Home Health Care AideBig Sandy Ad – City, STATE,
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Maintained clean, safe and well-organized patient environment.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Kept close eye on behavior and emotional responses of clients, consulting with manger to address concerns and protect each person from any harm.
Administered medication as directed by physician.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Worked to improve and enhance patient lives through effective and compassionate care.
Supervised daily activities and provided assistance when needed.
Checked vital signs on daily basis and contacted regarding manger any patient health concerns or behavioral changes.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Cooked tasty, nourishing meals for clients.
Developed rapport to create safe and trusting environment for care.
Education
Expected in 06/1999
High School Diploma: Phelps High School - Phelps, KY GPA:
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