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Asset Protection Detective Resume Example

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ASSET PROTECTION DETECTIVE
Summary

Resourceful loss prevention officer and security management professional with experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader with ability to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations. Boost customer service team productivity while maximizing customer satisfaction with strategic call management and process improvement strategies. Skilled leader with excellent program management, relationship-building and administrative expertise. Accomplished in training new employees and mentoring established associates to drive continuous improvement.

Skills
  • CCTV Systems
  • Investigation
  • Risk management
  • Invoice generation
  • Supervision
  • Operational improvement
  • Inventory management
  • Planning and coordination
  • MS Office
  • Security systems
  • Customer service
Experience
Asset Protection Detective
City, StateCompany Name/Nov 2019 to Current
  • Provided daily reports with management using Microsoft Office and Excel.
  • Implemented policies and regulations.
  • Performed random searches and investigated suspicious behavior within the company.
  • Partnered with management to educate associates on safety, company policies and proper procedures.
  • Coordinated with management and maintained knowledge on all store activities and merchandise.
  • Identified and analyzes asset protection risks in order to effectively develop, recommend, and implement comprehensive countermeasures designed to eliminate or minimize losses.
  • Detected, deterred, investigated, and resolved violations of company policies and criminal activities.
  • Investigated disturbances such as alarms, unlawful intrusion, and property damage.
  • Gathered and prepared reports daily for other loss prevention officers and supervisors to ensure continuity between guard shifts.
  • Documented, reported, and assisted visitors, employees and vendors.
  • Ensured that investigations are conducted and successfully concluded involving associate theft and violations of business conduct policy.
  • Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
Jewelry / Sales Associate
City, StateCompany Name/Apr 2019 to Dec 2019
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Prepare merchandise for purchase or rental.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
  • Estimate cost of repair or alteration of merchandise.
  • Processed payments and maintained accurate drawers to meet financial targets.
Teacher
City, StateCompany Name/Aug 2017 to Jun 2019
  • Monitor students' progress, and provide students and teachers with assistance in resolving any problems.
  • Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
  • Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
  • Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
  • Supervise and monitor students' use of tools and equipment.
  • Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Determine training needs of students or workers.
  • Prepare reports and maintain records such as student grades, attendance rolls, and training activity details.
  • Develop teaching aids such as instructional software, multimedia visual aids, or study materials.
  • Participate in conferences, seminars, and training sessions to keep abreast of developments in the field, and integrate relevant information into training programs.
  • Present lectures and conduct discussions to increase students' knowledge and competence using visual aids, such as graphs, charts, videotapes, and slides.
  • Select and assemble books, materials, supplies, and equipment for training, courses, or projects.
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.
  • Sterilize bottles and prepare formulas.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
Shift Leader/Manger/Cashier
City, StateCompany Name/Mar 2014 to Jun 2017
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Resolve customer complaints regarding food service.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Education and Training
Associate of Arts: Criminal JusticeSan Antonio CollegeMay 2019City, State
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Resume Overview

School Attended

  • San Antonio College

Job Titles Held:

  • Asset Protection Detective
  • Jewelry / Sales Associate
  • Teacher
  • Shift Leader/Manger/Cashier

Degrees

  • Associate of Arts : Criminal Justice

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