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Asset Protection Detective Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way.

Skills
  • Organization
  • Customer service
  • Team management
  • Process improvement
  • Schedule creation and maintenance
  • Exceptional Organizational Skills
  • Emotionally Supportive
  • Cheerful and energetic
  • Active listener
  • Childcare
  • Shrinkage Reduction
  • Prevention of Criminal Activity
  • Positive Learning Environment
  • Child development
  • Strategic Planning
  • Supervision
  • Relationship development
Work History
Asset Protection Detective, 10/2019 to 07/2020
Macy's Fairfield, CA,
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
  • Patrolled store departments to check for suspicious activities.
  • Controlled reduction of loss inventory by protecting company assets.
  • Checked CCTV for evidence of shoplifting.
  • Wrote reports for internal and external crime, burglary or theft.
Sales Associate, 05/2019 to 12/2019
Ymca Twin Cities Coon Rapids, MN,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Retail Sales Associate, 09/2018 to 12/2018
Harley-Davidson, Inc. Carson City, NV,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
Food Champion, 05/2018 to 07/2018
Taco Bell Morton, IL,
  • Consistently provided friendly service to promote better customer engagement.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Education
Associate of Arts: Criminal Justice, Expected in 12/2020
to
Keiser University - Doral, FL,
GPA:

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Resume Overview

School Attended
  • Keiser University
Job Titles Held:
  • Asset Protection Detective
  • Sales Associate
  • Retail Sales Associate
  • Food Champion
Degrees
  • Associate of Arts