Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Organized and motivated, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Following directions
  • Product assembly
  • Good math and Claireding skills
Education and Training
Pima Vocational High School Tucson, AZ Expected in 06/2015 High School Diploma : - GPA :
Experience
Watts Water Technologies, Inc. - Assembly Worker
North Andover, MA, 04/2020 - 07/2020
  • Worked at fast and steady pace to meet production goals.
  • Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
  • Assessed work for errors or compliance issues and made corrections and modifications.
  • Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Arthur J Gallagher & Co. - Customer Care Representative
Tennessee, IL, 10/2018 - 03/2019
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Documented conversations with customers to track requests, problems and solutions.
  • Kept customer and system account information accurate and current to support timely resolutions for concerns.
  • Ranked in top level for customer satisfaction among team members.
  • Maintained high satisfaction score by consistently resolving first-call issues.
  • Delivered customer support to high call load each shift.
  • Processed customer account changes with proprietary software.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Reviewed customer account information to determine current issues and potential solutions.
Grand Living At Lake Lorraine - Housekeeping Attendant
Minneapolis, MN, 05/2018 - 09/2018
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-Clairech aClaires.
  • Removed soiled linens and articles from rooms and delivered to laundry aClaire.
  • Employed deep-cleaning techniques for aClaires in need of additional sanitation.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
Sealed Air Corporation - Assembler
Madera, CA, 06/2016 - 05/2017
  • Completed accurate assembly work by positioning and aligning components.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Checked parts against stock lists, blueprints and material specifications to comply with standards.
  • Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
  • Followed safety and quality requirements every day.
  • Performed product and performance testing, recording results.
  • Monitored functioning of all equipment.
  • Processed written and verbal instructions, prints and work orders.
David Yurman - Warehouse Associate
New York, NY, 10/2015 - 02/2016
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
Marcus Corporation - Crew Member
El Paso, TX, 06/2014 - 11/2014
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Restocked supplies, removed trash and cleaned aClaires.
  • Answered customer questions and took orders.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work aClaires.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Totaled bills, accepted payments and returned change.
D.B. Roberts - Customer Service Representative
Chicago, IL, 09/2013 - 03/2014
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep aClaires clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise bClairekage.
  • Scanned customer purchases and supported transactions to stClairemline sales process.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.

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Resume Overview

School Attended

  • Pima Vocational High School

Job Titles Held:

  • Assembly Worker
  • Customer Care Representative
  • Housekeeping Attendant
  • Assembler
  • Warehouse Associate
  • Crew Member
  • Customer Service Representative

Degrees

  • High School Diploma

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