Personable and dedicated Customer Service Representative with extensive experience in the medical customer satisfaction industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Calm pawn broker clerk experience with three years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manages workflow and optimizes team strengths to meet service quotas. Flexible night time hours with 6 plus years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. Focused Loss Prevention Officer coordinates effectively with gifts and loans, and other security personnel to reduce losses. Highly familiar with signs and behaviors indicating attempted theft. Skilled in providing measured responses to developing situations.
Muay Thai kickboxing, bodybuilding, sports nutrition.
and recently have been suffering with back problems from a car accident a few years back and i could easily say the things i learned from these activities saved my life.
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