Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
  • I have over 25 years of management experience, supervising as few as 12, and as many as 300 employees. I understand the chain of command. I am also a team player, and can work efficiently in a fast paced environment.
Skills
  • Quality assurance controls
  • Visual inspections
  • Production background
  • Product assembly
  • Manufacturing experience
  • Quality assurance
  • Process monitoring
  • Supervision
  • Business operations
  • Inventory management
  • Process improvement
  • Equipment operation
  • Communications
  • Project organization
  • Problem resolution
  • Team building
  • Team management
  • Organization
  • Planning and coordination
  • Operational improvement
  • Customer service
Experience
01/2020 to Current
Assembly Line Worker Stanley Black & Decker, Inc. Minneapolis, MN,
  • Positioned and aligned components to complete accurate assembly work.
  • Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
  • Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
  • Used established assembly instructions to complete jobs in efficient and accurate manner.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
04/2015 to 10/2019
Store Manager Bartell Drugs Centralia, WA,
  • Reduced process lags by effectively managing [Number] employees for productivity and efficiency improvement.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Achieved sales quota of $[Number] by social media and brand marketing.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Mitigated regulatory risks by coordinating audits to comply with protocols.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into [Software] system.
  • Trained [Number]-person staff to deliver outstanding customer service and assistance.
  • Analyzed marketing information and translated into strategic plans for establishment.
  • Worked closely with [Job title] and [Job title] to formulate and build store brand and strategy.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Oversaw all store operations while generating up to $[Number] in monthly sales.
  • Built loyal customer base by delivering excellent service and stocking in-demand products, including [Type] and [Type].
  • Trained all new assistant managers and [Job title]s on store security, monetary procedures and customer service expectations.
  • Wrote order supply requests to replenish merchandise and submitted to [Job title] for sign-off.
  • Coached and mentored associates to achieve [Number] employee promotions.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Addressed customer inquiries and resolved complaints.
  • Conducted [Timeframe] performance reviews to organize training and development for staff.
  • Interviewed, hired, supervised and trained [Number] employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Delivered excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
  • Oversaw inventory management to minimize waste.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Prioritized sanitation, safety and health standards in work areas.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Handled proof-of-concept requirements to meet strategic [Type] and [Type] objectives.
  • Analyzed marketing information and translated into strategic plans for establishment.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
  • Oversaw daily cash register operations and cash management and kept errors at [Number]% rate by implementing [Type] system.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Created attractive store displays to generate customer interest and boost sales.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Enforced adherence to policies, standards and security protocols.
  • Provided direction and instruction to associates on variety of tasks, including [Task] and [Task].
06/2004 to 03/2015
Co-Manager Ollie's Bargain Outlet Whitesboro, TX,
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Established departmental performance goals, set timeline targets for sales team and trained new employees.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
  • Elevated resource allocation, accurately controlling expenses.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Developed [Number] internal candidates for general management promotion opportunities.
  • Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
  • Reduced process lags by effectively managing [Number] employees for productivity and efficiency improvement.
  • Promoted profitability of [Type] business by tracking performance indicators and driving corrective action.
  • Supervised performance of [Number] workers with goals of improving productivity, efficiency and cost savings.
  • Supervised and led [Number] department managers while overseeing performance and productivity of [Number] employees.
  • Managed scheduling for [Number] employees to optimize productivity.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Generated reports detailing project information and predictions.
  • Monitored inventory levels on [Timeframe] basis and placed new orders for merchandise to keep supply well-stocked.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
Education and Training
Expected in 06/2004
GED:
Boca Ciega High School - Gulfport, FL
GPA:

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Resume Overview

School Attended

  • Boca Ciega High School

Job Titles Held:

  • Assembly Line Worker
  • Store Manager
  • Co-Manager

Degrees

  • GED

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