Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Background includes assembling high-volume Spectrum products using strong multitasking skills and organized nature to complete fast-paced, high-quality work. Strong technical and mechanical skills gained during 2-year career. Highly trained Production Line Worker versed in safe hand and power tool operation. Skilled in reading and interpreting schematics. Efficient professional known for having attention to detail and excellent record of teamwork.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Maximizes seasonal employment as Internet Repair Technician , getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Relies on 2 years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills. Retail sales professional versed in product placement and merchandising.

Extensive experience in inventory management and shipment processing.

Trustworthy ARMY PVT AUTOMATED VEHICLE SPECIALIST with background participating in and supporting missions. Disciplined in following orders and working with others to complete tasks. Poised and calm in stressful, high-pressure situations.

Strategic leader dedicated to excellence, efficiency and readiness across high-pressure and high-conflict environments. Practiced at providing teams with support, resources and motivation to succeed.

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Ambitious, career-focused jobseeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

  • Assembly and Production
  • Quality Assurance Controls
  • Performance improvement
  • Product promotions
  • Product and Service Sales
  • Sales
  • Cash Handling
  • Product Sales
  • Customer service
  • MS Office
  • Team management
  • Order Fulfillment
  • POS systems expert
  • Key stakeholder relationship building
  • Strategic sales knowledge
  • Staff education and training
  • Multi-line phone talent
  • Retail store support
  • Repair
  • Quality inspections
  • Store opening and closing
  • Sales expertise
  • Point of Sale Knowledge
  • Accurate Money Handling
  • Store Merchandising
  • Product Knowledge
  • Customer Support Analysis
  • Process improvement
  • Credit card processing
  • Account management
  • Good listening skills
  • Creative problem solving
  • Technical Support
  • Administrative support
  • Receiving support
  • Purchasing and procurement
  • Project development and life cycle
  • Management information systems
  • Logistics Management
  • Written Communication
  • Knowledgeable in Microsoft Systems
  • Critical thinking
  • Flexible & Adaptable
  • Training & Development
  • Cultural awareness
  • Quality Management
  • Staff Management
  • Scheduling
Work History
Assembly Line Worker, 06/2020 - Current
Marsden Holding Llc Findlay, OH,
  • Followed outlined specifications to implement effective assembly plans.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Assisted quality assurance by visually inspecting items and removing defective parts.
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
  • Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Sampled and tested final products to check conformance with production tolerances.
Retail Sales Associate, 11/2019 - 06/2020
Nestle International Atlanta, GA,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
Server, 06/2019 - 11/2019
Neuehouse New York, NY,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 10%.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
Internet /Phone Repair Technician, 08/2017 - 05/2019
Build-A-Bear Groveport, OH,
  • Installed and configured new devices and system components.
  • Set up networks and computers for esidential customers.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for weekly meetings.
  • Presented usage findings to third-party service vendors, suggesting improvements to better handle usage fluctuations.
  • Reviewed marketing and promotional communications for quality assurance and compliance issues.
  • Diagnosed and executed resolution for all network and server issues.
  • Answered and triaged requests for assistance in order to provide top-notch support.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Researched and recommended network and data communications hardware and software.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Set up networks and computers for business and residential customers.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Implemented new working processes to deliver multiple improvements.
  • Cross-trained and provided back up for customer service managers.
  • Positioned as go-to person for up to Number staff members, troubleshooting complex administrative and training issues promptly.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Logistics Specialist, 09/2021 - 09/2021
US Army , ,
  • Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
  • Researched issues and assessed inefficiencies within supply chain using GCSS-ARMY to devise solutions and improve performance.
  • Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
  • Used in-house tracking system to schedule shipments of goods to customer warehouses.
  • Supervised compliance measures regarding domestic and international tariffs and customs regulations.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
  • Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Reviewed order data to verify transactions and shipping dates.
  • Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Achieved team goals by guiding employees in coordinating and deploying best practices.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Detected and resolved multifaceted issues related to business direction and operations.
  • Boosted customer satisfaction ratings by 10% by providing effective solutions.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Provided customers with status updates for tracked packages.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
GED: , Expected in 05/2017
Kentucky Youth Career Center - Louisville, KY,

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School Attended

  • Kentucky Youth Career Center

Job Titles Held:

  • Assembly Line Worker
  • Retail Sales Associate
  • Server
  • Internet /Phone Repair Technician
  • Logistics Specialist


  • GED

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