Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Reliable employee seeking customer service position. Offering excellent communication and good judgment.

Ambitious, career-focused job seeker, anxious to obtain an entry-level customer service position to help launch career while achieving company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position in office environment. Ready to help team achieve company goals.

  • Verbal and Written Communication
  • Performance Assessment
  • Work Order Interpretation
  • Dependable and Responsible
  • Product and Parts Inspection
  • Critical Thinking
  • Data Entry
  • Attention to Detail
  • Relationship Building
  • Microsoft Office
  • Deadline Management
  • Product Assembly
  • Patient Needs Assessment and Referral
  • Administrative and Office Support
  • Building Rapport and Credibility
  • Gathering Information from Patients
  • Calm and Effective Under Pressure
  • Caring and Empathetic
  • Registration and Scheduling
  • Helpful and Service-Oriented
  • Reliable and Responsible
  • Customer Transactions
  • Cash Register Operations
  • Cash Handling
  • Payment Processing
  • Customer Relations
  • Call Documentation
  • Data Entry and Maintenance
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Customer Service
Work History
05/2021 to 10/2021
Assembly Line Worker H P Hood Llc Sacramento, CA,
  • Buffed out minor scratches and imperfections to improve product quality.
  • Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Boxed, labeled and transported items to support assembly operations.
05/2011 to 11/2014
Customer Service Associate Aramark Corp. Naperville, IL,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered basic technical support for clients on wide range of company products.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Informed customers about special promotions and provided detailed information for various products.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Answered constant flow of customer calls with minimal wait times.
10/2015 to 05/2021
Special Education Assistant/cafe Cashier Hamilton Southeastern Schools City, STATE,
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Gave one-on-one attention to students, while maintaining overall focus on entire group.
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Developed professional relationships with school staff to contribute to strong learning community.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Helped special education teachers determine specific needs for individuals with exceptional needs.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Played essential role in delivering individualized services and supporting instruction.
  • Communicated with students, teachers, staff and parents to main effective relationships for student and program growth.
  • Aided special education teachers in delivering important services for individuals with exceptionalities.
  • Contacted parents to discuss student progress and set up meetings.
05/2007 to 10/2011
Patient Service Assistant Clarian Health Partners City, STATE,
  • Disinfected tools, equipment and surfaces between patients.
  • Completed necessary reports and documentation on time and to specifications.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Scheduled patients for appointments and maintained master calendar.
  • Supported office operations by expertly handling administrative needs.
  • Received and processed stock into inventory management system.
  • Served customers and followed outlined steps of service.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Expected in 06/1991
Diploma: General Studies
Thomas Carr Howe Comm High School - Indianapolis, IN
Expected in 06/1996
Diploma: Cosmotology
New Concepts School of Cosmotology - Indianapolis, IN,

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Resume Overview

School Attended

  • Thomas Carr Howe Comm High School
  • New Concepts School of Cosmotology

Job Titles Held:

  • Assembly Line Worker
  • Customer Service Associate
  • Special Education Assistant/cafe Cashier
  • Patient Service Assistant


  • Diploma
  • Diploma

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