Assembly Line Worker Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Maintaining components
  • Safety awareness
  • Using instruments
  • Installing equipment
  • Diagnosing issues
  • Configuring devices
  • Writing reports
01/2018 to 05/2018
Assembly Line Worker Lacosta Canton, OH,
  • Followed work orders to correctly assemble building components.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Cleared line area of debris to present clean work area for next shift.
  • Completed accurate assembly work by positioning and aligning components.
  • Assembled light and medium-sized parts in factory setting.
  • Analyzed parts to determine quality and conformance to specifications.
  • Operated numerically-controlled machine tools to perform series of progressive machining operations on repetitive work to close and exact tolerances and precise finish specifications.
  • Inspected final results and compared to production order to support quality assurance.
  • Recognized defective material and reported issues to management.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Operated electrical, hydraulic and air-activated hand tools to of plant production.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Stored and disposed of hazardous materials to prevent environmental contamination and injury.
05/2013 to 10/2017
Senior Lead Manager R.K Landscaping City, STATE,
  • Responded to customer inquiries and complaints professionally.
  • Assisted training and developing store associates and delivered coaching as needed.
  • Performed basic operations, including cash handling and reporting, price changes, merchandise handling and open and closing duties.
  • Promoted customer service by requiring associates to promptly greet and assist customers.
  • Supervised sales associates, reconciled cash receipts and provided additional services for customers.
  • Monitored sales productivity, communicated performance to associates and motivated associates to achieve full potential.
  • Prepared weekly schedules to maintain adequate floor coverage.
  • Maintained customer awareness to recognize success and identify areas for improvement.
  • Modeled sales expectations by utilizing various techniques and communicating product knowledge to customers.
  • Kept abreast of current sales and presented merchandise in accordance with latest promotions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
02/2008 to 03/2013
Sales Manager/Installer/Trainer Assistant Direct Satellite Internet & Television City, STATE,
  • Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
  • Supported all sales team members to drive growth and development.
  • Helped sales professionals finalize customer sales and handled escalated concerns.
  • Taught new associates sales tactics and performance improvement techniques.
  • Met with entire team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
  • Established action plans for team members and helped each person attain objectives.
  • Developed and encouraged sales and promotional team members.
  • Developed effective sales team members through highly individualized coaching.
  • Achieved consistent [Number]% growth rate with effective planning and management strategies.
  • Enhanced work of [Job title] with administrative and project management expertise.
  • Installed in-home devices, programmed settings and trained customers on basic use.
  • Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
  • Communicated with customers to explain installation process and ideal satellite dish placement.
  • Managed fast-paced daily workload of appointments at residential and business locations.
  • Gained customer approval of installation specifics, including dish location, before beginning work.
  • Logged service calls and closed work orders by recording issues resolved and services provided.
  • Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections.
  • Set up internet services, placed routers and configured WiFi access.
  • Documented inventory in company vehicle every [Timeframe] for recordkeeping.
  • Dug trenches with [Tool] through gravel, rocks and tree roots to lay cable.
  • Upsold customers by suggesting additional services and products, including [Product or Service].
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Answered normal and after-hours service calls.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Continuously applied quality-improvement methodologies to improve work processes.
  • Coordinated trunk testing with phone vendors to troubleshoot possible problems.
  • Improved rate of resolved trouble tickets by implementing [Describe process].
Education and Training
Expected in 05/1995
High School Diploma:
Walther Lutheran H.S - Melrose Park, IL
Expected in
Associate of Arts: Sales And Marketing Education
Rock Valley College - Rockford, IL

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Resume Strength

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Resume Overview

School Attended
  • Walther Lutheran H.S
  • Rock Valley College
Job Titles Held:
  • Assembly Line Worker
  • Senior Lead Manager
  • Sales Manager/Installer/Trainer Assistant
  • High School Diploma
  • Associate of Arts

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