Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Skills
Communication
Effective customer service
Table setting arrangements
Food safety understanding
High-volume dining
Menu knowledge
Dining customer service
Relationship management
Safe food handling
Point of Sale (POS) system operations
Effective customer upselling
Experience
11/2019 to Current
Assembly Line WorkerCanteen Services – Suttons Bay, MI,
Inspected and tested final products to verify conformance to established tolerances.
Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
Supported quality assurance by visually inspecting items and removing defect parts.
Reviewed project specifications and other documentation prior to job start to fully understand all tasks and required completion dates.
10/2018 to 11/2019
ServerStafford Healthcare – Des Moines, WA,
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Placed reservations through phone and email
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
03/2017 to 10/2018
ServerStafford Healthcare – Port Orchard, WA,
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Prepared salads and appetizers to back up kitchen staff.
Managed closing duties, including restocking items and reconciling cash drawer.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
01/2015 to 03/2017
ServerStafford Healthcare – Bremerton, WA,
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Managed closing duties, including restocking items and reconciling cash drawer.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Operated POS terminals to input orders, split bills and calculate totals.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Promoted desserts, appetizers and specialty drinks.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Prepared salads and appetizers to back up kitchen staff.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Education and Training
Expected in 06/2014
High School Diploma: CCHS - Battle Creek, MI, GPA:
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