Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Enterprising Office Manager/PCC with experience in supporting day-to-day operational functions to provide a smooth-running business. Strong communication skills, highly dependable, ethical, detail oriented, and organized. Excellent conflict resolution skills with the ability to defuse stressful situations providing customers with needed assistance and attentiveness.

  • POS systems
  • Inventory management
  • Process management
  • Invoice verification
  • Customer engagement and support
  • Personnel management
  • Skilled in Excel, Word, AS400 (Polaris Inventory System), and Beltone's account and patient care software
  • Data entry
  • Scheduling and calendar management
  • Verbal and written communication
  • Superb active listening abilities
Assembly Line Operator/Planning/Material Handler, 09/2012 - Current
Polaris Industries City, STATE,
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Demonstrated knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Documented production volume, materials consumption,quantity status, and shortage issues in AS400 to keep management well-informed and support proactive planning.
  • Formed assemblies and subassemblies using Battery, air, and hand tools.
  • Used computer and mechanical skills to complete component assembly with minimal supervision, meeting project expectations.
  • Completed and entered quality records, scrap reports and machine logs into database.
Hearing Instrument Specialist/ PCC/Office Manager, 05/2009 - 09/2012
Beltone Hearing Care Center Of NW Iowa City, STATE,
  • Management of local office and 4 satellite offices and daily activities and support needed to do so.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Administered air conduction, bone conduction and speech audiometry tests to patients.
  • Analyzed current literature from professional organizations and conferences to stay current with developments in audiology.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
Scheduling Coordinator/Shop Manager, 07/1996 - 06/2009
Intercept Industries City, STATE,
  • Managed employees to meet production schedule for each day and weekly requirement.
  • Resolved material and manpower shortage problems quickly and efficiently.
  • Use of Excel to update daily inventory and status reports.
  • Regularly communicated with other management and planners to meet finished product requirements for customer.
  • Weekly and monthly communication with local hiring agency to update on employee performance and submission of time sheets.
  • Execution of tasks required to manage shipping and receiving and providing documentation to other required personnel.
  • Managed all the maintenance and assisted in setting up local accounts for Estherville, Iowa location
Education and Training
GED: , Expected in 07/1995
Metropolitan Tech - Omaha, NE,
  • Studied learning modules and course to pass my Iowa state exam to be Hearing Instrument Specialist.
  • Completed continuing education for maintaining state license to operate as a Hearing Instrument Specialist/ PCC and sell durable medical devices

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School Attended

  • Metropolitan Tech

Job Titles Held:

  • Assembly Line Operator/Planning/Material Handler
  • Hearing Instrument Specialist/ PCC/Office Manager
  • Scheduling Coordinator/Shop Manager


  • GED

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