army combat documentation production specialist resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to any field or work. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in English and Spanish.
Skills
Loading and Unloading Protocols
Documentation Ability
Assembly Procedures
Safety Standards Compliance
Computer Skills
Punctual and Dependable
Teamwork and Coordination
Attention to Detail
Strong Work Ethic
Good Communication
Hand Tools
Field Training
Troubleshooting Abilities
System Repairs
Diagnosing Issues
Installing Equipment
Safety Awareness
Fluent in Spanish
Maintenance & Repair
Problem Resolution
Experience
Army Combat Documentation/Production Specialist, 08/2017 - Current Grand Casino – Ml Corporate Ventures, MN,
Deployed to Iraq and Syria from August 2020 - June 2021 in support of Operation Inherent Resolve, providing service to not only Native country but also allied countries in the fight against global war on terrorism.
Set up and operated production equipment according to daily work orders and safety procedures.
Moved items between machines, conveyors and transport equipment to meet production needs.
Examined final products for conformance with quality and design standards.
Recorded inspection results after production runs.
Kept operations area neat and orderly to minimize obstacles.
Operated trucks, forklifts, and lifts following safety protocols to minimize accidents.
Unloaded and sorted products and transported items to proper locations.
Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
Supervised equipment upgrades and modifications.
Sales Representative, 12/2021 - 03/2022 Patterson Uti Energy Inc – Conroe, TX,
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to outline benefits of products.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Improved overall customer purchasing experiences to promote steady revenue.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Demonstrated product features to align with customer needs.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Developed key customer relationships to increase sales.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
Stayed up to date on company products and services to support sales objectives.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Sold various products by explaining unique features and educating customers on proper application or usage.
Field Technician 2, 09/2019 - 10/2021 Spectrum – Chino Hills, CA,
Kept all equipment running by paying close attention to signs of issues and completing quality repairs.
Communicated across departments regarding equipment status, issues and resolutions.
Performed annual and preventive system service maintenance.
Completed repairs, performed preventive maintenance and kept records in quality system.
Diagnosed tool, equipment and machinery malfunctions.
Identified and resolved complex problems that impact project direction.
Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
Took field measurements and recorded daily quantities.
Leveraged technical knowledge and equipment operations experience to complete effective repairs.
Promoted accuracy through proper equipment application, compatibility, mounting techniques, programming and testing.
Used tools, equipment and vehicles to avoid injuries and mishaps.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Troubleshot and diagnosed systems using speed, ping and related tests.
Trained customers on equipment use, setup procedures and troubleshooting strategies.
Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
Set up service for customers by installing, connecting, testing or adjusting equipment.
Measured signal strength at utility poles.
Scanned customers' cable systems electronically to pinpoint potential problems.
Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
Installed outlets, drops, converters, modems and digital terminals.
Repaired equipment to support continual service.
Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.
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