Armored Truck Driver resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.

Grasps company initiatives quickly as achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Seasoned Security Officer with 4years experience in this industry. Expertise in conducting investigations and writing detailed reports. Extensive knowledge of law enforcement practices, investigation techniques and security equipment operation.

Physically fit Security Officer skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Hardworking Consultant gifted at turning prospects into clients by delivering exceptional presentations. Engaging and personable with expertise managing key milestones and delivering exemplary customer service. Outstanding motivator possessing first-rate intercommunication skills to work at all levels of organization.

  • Cash Handling
  • Delivery Documentation
  • Armed Security
  • Order picking and processing
  • Knowledge of state roads and highways
  • Equipment operation
  • Familiarity with DOT regulations
  • MS Office
  • Supervision
  • Process improvement
  • Team management
  • Problem resolution
  • Patient Care
  • Home care
  • Theft Prevention Training
  • CCTV Surveillance
  • Criminal Law
  • Safety and Security
  • Firearms expert
  • Surveillance
  • Weapons training
  • Security Guard License
  • Demonstrations
  • Sales and Marketing
  • Customer oversight
  • B2B sales
  • Payment processing
  • Persuasive communication
  • Account servicing
  • Problem solving strength
  • Account development
  • Performance improvement
  • Sales expertise
  • Customer Relations
  • Customer service
  • Client Service
  • Systems and software programs
  • Product and service knowledge
Work History
Armored Truck Driver, 11/2017 - 03/2018
Shakey's Pizza Inglewood, CA,
  • Supervised unloading and loading of valuables, cash and important artifacts to verify proper delivery of requested items.
  • Communicated with dispatch to discuss and report disturbances or occurrences on route.
  • Performed pre-trip inspections on armored truck by checking fluid levels, signals, brakes and engine functionality.
  • Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
  • Received and issued receipts from customers to verify successful transfer of valuables.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
  • Inspected load security and checked for any damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed routine maintenance on truck to keep in working order, including fueling and recharging batteries.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
Cashier, 08/2013 - 11/2015
Fitzsimons Credit Union Aurora, CO,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Reviewed weekly sales circulars and monitored price changes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Served needs of more than Number customers in busy Type environment.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Counted cash in register drawer at beginning and end of shift.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
Call Center Representative, 12/2015 - 07/2017
Sp Plus Corporation Orlando, FL,
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Contributed to company achieving and holding industry-leading customer service ratings.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Maintained user account data by initiating account access and establishing in database.
  • Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
  • Educated customers how to use company systems, complete forms and obtain desired services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Security Officer, 11/2018 - 03/2020
GardaWorld City, STATE,
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Authorized entrance papers and granted or denied entrance to building.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Participated in staff meetings, special events and professional development activities.
High School Diploma : , Expected in 05/2013
Forest Hill High School Adult Education - West Palm Beach, FL
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Forest Hill High School Adult Education

Job Titles Held:

  • Armored Truck Driver
  • Cashier
  • Call Center Representative
  • Security Officer


  • High School Diploma

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