LiveCareer-Resume

armed security officer resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Level-headed professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in the importance of companionship and support to customers. Have the quality of having a strong work ethic, accountability and a self-driven spirit that will be essential for a well qualified candidate in which an employer seeks in today's economic society. Highly energetic concierge with more than six years of experience working in the hospitality industry. Known for providing unforgettable service to visitors and clients.

Accomplishments
  • Worked closely with management and carpenters to create an office space that was brighter and helped to improve overall productivity for front desk personnel.
  • Handled cash and credit cards for payment, resulting in zero errors over the course of 3 years.
Skills
  • CCTV Surveillance
  • Basic First Aid
  • Front Desk Operations
  • Personalized Support
  • Concierge Assistance
  • Positive Attitude and Energetic
  • Call Answering and Routing
  • Telephone Etiquette
  • Customer Complaint Resolution
  • Confirming Transactions
  • Inquiry Requests
  • Directing Callers
  • Telephone Reservations
  • Maintaining Guest Records
  • Setting Reservations
  • Information Updates
  • Room Assignments
  • Guest Registration
  • ID Verification
Work History
Armed Security Officer, 02/2021 - Current
Ascension (System Office) Salina, KS,
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Logged vehicles entering and leaving premises.
  • Wrote daily reports detailing visitors, incidents and resolutions.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
Armed Security Officer, 09/2018 - 02/2021
Ascension (System Office) Schoefield, WI,
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
Concierge Specialist, 06/2015 - 07/2018
The Columbia Residences City, STATE,
  • Arranged for transportation to and from airport, train station and events for visitors.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.
  • Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Scheduled deliveries of flowers, gifts and other products and made reservations for spa services and dining.
  • Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
Education
Associate in Art : Fine Arts, Expected in 07/2015
-
Bowie State University - Bowie, MD
GPA:
Status -
  • Elected Captain of Debate Team
High School Diploma: , Expected in 06/2011
-
Charles Herbert Flowers High School - Springdale, MD
GPA:
Status -
Certifications
  • License - Armed Security Officer
  • First Aid/CPR Certified
  • CNP - Certified Notary Public For The State of Maryland
,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Bowie State University
  • Charles Herbert Flowers High School

Job Titles Held:

  • Armed Security Officer
  • Armed Security Officer
  • Concierge Specialist

Degrees

  • Associate in Art
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: