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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Protective services professional with strong law enforcement background. Approaches each case with a high level of professionalism, offering each case its proper due diligence.

Skills
  • Crime prevention methods
  • Observant
  • Interior and exterior patrol
  • Report writing
  • Fluent in [Spanish]
  • High level of integrity
  • Shift work experience
  • Non-violent intervention
  • Crisis management
  • Excellent problem solver
  • Behavioral disorders familiarity
  • Ethical standards of conduct
  • Trained in defensive tactics
  • Booking procedures
  • Observation
  • CCTV monitoring
  • Restraint techniques
  • Armory and key control
  • Grounds patrols
  • Vigilant and watchful
  • Security procedures knowledge
Experience
10/2020 to Current
Hospital Security Officer Guardtexas Houston, TX,
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Hospital of Providence facilities.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Monitored premises and recorded all activity in daily officer report for submission to Site Supervisor at close of shift.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Monitored access control systems, including CCTV systems for nefarious activities such as theft and baby abductions.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Communicated with team members and building management via radio, telephones, and computers.
  • Watched individuals that were on an Emergency Detention Order, Suicide Watch, or Homicide watch.
09/2019 to Current
Armed Campus Security Officer Dk Security Greenville, MI,
  • Conducted investigations of incidents, collected physical evidence and interviewed suspects, witnesses and victims.
  • Patrolled campus to deter property theft, disorderly conduct and vandalism crime.
  • Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
  • Managed building access control systems, including lock and unlock protocols with key control.
  • Performed security oversight, traffic control and crowd control at special events and campus activities.
  • Participated in emergency, evacuation and shelter drills to prepare for health or safety emergencies.
  • Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
  • Responded to emergency calls regarding illnesses, accidents and disturbances.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
11/2018 to 04/2019
Corrections Officer County Of Racine, Wisconsin Racine, WI,
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety
  • Received property from incoming inmates, provided receipts and inspected items for contraband
  • Implemented defensive tactics and physical restraints to maintain safety and security of BCMDC facility
  • Assisted in restraining violent and unruly inmates
  • Signed in all visitors and completed appropriate visitation log forms
  • Maintained correct physical head count at all times
  • Conducted internal security checks and distributed meals
  • Supervised meal distributions and observed inmates during meals
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility
  • Maintained daily logs of shift activity
  • Conducted cell and illegal substance checks
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
  • Maintained clear and open communications with all facility areas to support efficient and safe operations
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time
  • Conducted routine and emergency head counts
  • Used chemical agents, hand restraints and verbal commands to restrain unruly inmates
  • Enforced resident behavior management protocols and wrote incident reports for infractions
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
05/2017 to 11/2018
Security Officer Sanctuary Camelback Mountain Paradise Valley, AZ,
  • Was responsible to quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement
  • Monitored and secured multiple building entrances
  • Was responsible to quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
08/2015 to 05/2017
Sales Consultant Rosenthal Auto Arlington, VA,
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Employed consultative sales approach to identify client needs and propose turnkey solutions.
  • Responded to customer requests and questions regarding opening, closing and transferring account information to eliminate fraud.
  • Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
  • Cultivated long-term relationships with multiple industry clients, accurately quoting prices, credit terms and other bid specifications to achieve customer objectives.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Provided training on appropriate product selection.
  • Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
  • Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
  • Leveraged market data and competitive insights to increase client profitability.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Priced out products upon request of customers.
Education and Training
Expected in 2018
B: Criminal Justice
UTEP - El Paso, TX,
GPA:

Still Attending.

Activities and Honors

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Resume Overview

School Attended

  • UTEP

Job Titles Held:

  • Hospital Security Officer
  • Armed Campus Security Officer
  • Corrections Officer
  • Security Officer
  • Sales Consultant

Degrees

  • B

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