(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

An enthusiastic, analytical and dynamic professional with a bachelors degree in Telecommunications; eager to establish a career by contributing to and growing with a dynamic, progressive and innovative organization. Recognized as a team player and a performer, I am a troubleshooter able to effectively and efficiently resolve issues and meet and achieve challenging goals and objectives. A skilled communicator; friendly and professional; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness.

Morgan State University Baltimore, MD Expected in 2008 Bachelor of Arts : Telecommunications - GPA :
  • Clear and dynamic communicator with strong interpersonal skills
  • Skilled in strategic planning and implementation
  • Self starter
  • Resolution-oriented
  • Accurate and detailed
  • Social media savvy
G4s - Armed Bank Protection Officer
Downingtown, PA, 05/2012 - Current

• Secure premises and personnel by patrolling property; monitoring

surveillance equipment; inspecting buildings, equipment, and access

points; permitting entry.

• Prevent losses and damage by reporting irregularities; informing

violators of policy and procedures; restraining trespassers.

• Complete reports by recording observations, information, occurrences,

and surveillance activities.

• Maintain organization's stability and reputation by complying with legal


Best Buy - PCHO Specialist
City, STATE, 2012 - 05/2012

• Assessed customer needs, desires and concerns to create a satisfying

personal computer and/ or home office experience by recommending

and personalizing specific technological equipment and software.

• Resolved technical issues for clients in person, on the phone and

through e-mail.

• Diagnosed, installed, configured and repaired computer

systems and software.

Securitas Security Services USA, Inc. - Systems Security Officer
City, STATE, 05/2007 - 2012

• Training in loss prevention and site security.

• Communicated with employees, students and other individuals to

answer questions, disseminated or explained information; addressed


• Compiled, copied, sorted, and filed records of office activities/ business


• Completed incident reports and inventories of site materials and

discrepancies on a daily basis.

• Interacted with disorderly, indecent and criminal behavior in the most

firm and professional manner possible.

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Resume Overview

School Attended

  • Morgan State University

Job Titles Held:

  • Armed Bank Protection Officer
  • PCHO Specialist
  • Systems Security Officer


  • Bachelor of Arts

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