SEARCH

Area Support-Sales Manager Resume Example

Resume Score: 100%

Love this resume?Build Your Own Now
AREA SUPPORT-SALES MANAGER
Summary
Top-ranked Industrial sales manager with a history of sales success. Recognized for contributions to record-setting sales figures, territory/market/expansion and new account and business development. Proven ability to lead sales teams to achieve multimillion-dollar revenue gains. Offer an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages.
Experience
September 2014
to
Current
The Home Depot-Crown BoltHouston, TXArea Support-Sales Manager
  • Oversee team of sales and support sales roles in The Home Depot across assigned region (30 stores).
  • Promote company, products and services within the community to improve public image.
  • Demonstrate commitment to the highest standards when building relationships with corporate partners, donors and high-end customers.
  • Hold full P&L responsibility and growing retail sales in areas of weakness.
  • Create periodic financial and sales reports in order to identify issues and ensure stores are on the correct growth curve.
  • Develop sales department budget, determine appropriate staffing levels and identify ideal marketing expenditures.
  • Provide support for retail store managers and sales staff to help raise awareness of new products, company news, promotions or coupons.
  • Communicate with board of directors and executive team, participating in strategic meeting and preparing quarterly sales presentations.
  • Collaborate with leadership team to ensure top-level customer relationships across all departments.
  • Develop complex sales plans and strategies related to marketing material and new store openings.
  • Recruit, interview and train new sales managers, marketing department heads and retail store managers with oversight for the hiring of retail sales staff.
  • Results: Accomplished regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
  • Achieved regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
  • Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Exceeded sales objectives by creating a sales plan and quota for areas in support of national objectives.
June 2013
to
September 2014
Fastenal Company StaffordHouston, TXArea Key Accounts Manager
  • Was responsible for revenue, forecasting, and profit growth of Fastenal programs, products, and services in targeted accounts within primary metals, fasteners (ASME), chemicals, steel, energy, oil and gas, and power industries.
  • Purchased and sold fasteners, raw materials, threaded rod, and key stock.
  • Purchased and sold metals including zinc, yellow zinc, alloy, natural nylon, silicon bronze, steel, brass, monel, stainless steel Consulted with C-level executives to develop and implement and effective, enterprise-wide strategy that maximizes the value of our products.
  • Identified territory's sales performance by comparing, analyzing and monitoring variances between actual results and budget and/or forecast.
  • Developed and executed a sales plan in the local territory to meet/exceed sales goals.
  • Sold industrial and construction supplies business-to-business, distributor-to-distributor, and business to customer.
  • Forecasted, prospected, and bid for new business to include customers, markets, and additional services.
  • Conducted cold calls with manufacturing (OEM), maintenance, MRO, construction and oil and gas job sites and other industrial accounts.
  • Managed account collections (AR) for assigned territory.
  • Specialized in customer part/product sourcing and procurement.
  • Defined strategies on price, and margin in order to leverage prior proposals and information on market conditions to better meet the customer's needs.
  • Results: Increased territory profit margin from 46% to 57% through better product sourcing and the sale of value added services.
  • Developed long-term and short-term action plans regarding CoG (cost of goods), and cost savings report for customers in assigned territory.
  • Month over month growth in active customers; decreasing one-month buyers (one monthers).
  • Increased sale of company wide initiatives/focus such as non-consignment vending machines (setup in customer locations).
  • Decreased inventory levels and shrinkage 25% by stocking less customer product on site.
  • Expanded sales volume, profit margin by developing and implementing new strategies.
  • Obtained continual territory growth through excellent customer service.
  • Generated and submitted timely and detailed sales call reports.
October 2012
to
June 2013
FedEx OfficeHouston, TXAssistant Center Manager
  • Recruited to lead all sales related aspects of business and manage 18-member team.
  • Through strategic planning and strong negotiation skills, enabled market share growth by increasing print and shipping/logistics product-line sales to end users and business customers.
  • Specialized in new account/business acquisitions.
  • Interviewed job applicants; complied with all company hiring policies and assisted center manager with the hiring of team members.
  • Coached, counseled, and provided feedback to team members on their performance and ensured adherence to company policies and standards.
  • Results: Increased sales from less than $175 thousand (monthly) to $265 thousand (monthly) during tenure.
  • Ranked as #1 assistant manager (out of 24).
  • Fostered a robust, sustainable network of buyers throughout the Houston area, leveraging strong listening, presentation and closing skills to optimize sales results despite previously dominant competitor advantage.
  • Introduced new critical logistics line into the market, often closing sight-unseen sales of newly released products.
  • Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
July 2009
to
October 2012
Sprint CorpHouston, TXSales/Operations Floor Manager-Lead Retail Consultant
  • Managed daily operations of store and sales activities.
  • Provided guidance and sales support to a team of 15 sales consultants through face-to-face interactions, CRM, and Salesforce.com.
  • Worked with account holders/subscribers with strong attention to customer service, billing, provisioning, retention, and other post sales activities.
  • Provided floor sales leadership and supervised fifteen associates.
  • Rapidly promoted from initial sales associate position.
  • Oversaw the development and performance of all sales activities in store.
  • Directed a sales team and provided leadership towards the achievement of maximum profitability and growth.
  • Results: Surpassed sales goals by 30% in 2011.
  • Increased sales of SaaS (software as a service) products Recognized for superior performance as a two-time district "Employee of the Month" honoree.
  • Increased sales for store while also reducing churn.
  • Resulting in more revenue, and stronger customer base.
  • Completed monthly and weekly KPI (Key Performance Indicators) reports on the performance of employees.
Education
May, 2009
University of Arkansas Pine Bluff PineBluff, ARB.S: Industrial Technology Applied EngineeringIndustrial Technology Applied Engineering
F.L. Schlagle High SchoolKansas City, KSDiploma
Pricing, problem solving, sales experience, cpg, business plan, fast paced, forecasting, customer focus, budget management, business analysis, portfolio management, distributor compliance, negotiation, retail sales, segmentation, compliance, supply chain, tracking, analytical, programming, supply chain management, Jv, management, plan, solutions, strategies, implementation, market, performance, value, communication, program management, presentation skills, metrics, process improvement, teamwork, problem solver, marketing experience, project management, performance reports, operational performance, sales channels, channel development, financial services, cash flow, Microsoft office, financial analysis, accounting
Skills
accounting, acquisitions, AR, assistant manager, billing, budget management, budget, business analysis, business plan, C, cash flow, Closing, coaching, com, Interpersonal Skills, counseling, CRM, excellent customer service, customer-service, customer service, fast, financial, financial analysis, focus, Forecasting, hiring, human resource, image, inventory levels, Team Development, leadership, listening, logistics, marketing, market, marketing material, materials, Microsoft office, natural, Negotiating, negotiation, enterprise, network, oil, Operations Management, policies, presentations, presentation skills, Pricing, problem solving, problem solver, process improvement, procurement, profit, program management, programming, project management, proposals, quality, recruiting, retail, retail sales, sales experience, Sales, sales plan, sales plans, sales reports, sales and support, sales support, Sales Training, scheduling, shipping, staffing, strategy, strategic, strategic plans, Strategic Planning, supply chain, supply chain management, teamwork, Technical Sales
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Home Depot-Crown Bolt
  • Fastenal Company Stafford
  • FedEx Office
  • Sprint Corp

School Attended

  • University of Arkansas Pine Bluff Pine
  • F.L. Schlagle High School

Job Titles Held:

  • Area Support-Sales Manager
  • Area Key Accounts Manager
  • Assistant Center Manager
  • Sales/Operations Floor Manager-Lead Retail Consultant

Degrees

  • B.S : Industrial Technology Applied Engineering
    Diploma
    Pricing, problem solving, sales experience, cpg, business plan, fast paced, forecasting, customer focus, budget management, business analysis, portfolio management, distributor compliance, negotiation, retail sales, segmentation, compliance, supply chain, tracking, analytical, programming, supply chain management, Jv, management, plan, solutions, strategies, implementation, market, performance, value, communication, program management, presentation skills, metrics, process improvement, teamwork, problem solver, marketing experience, project management, performance reports, operational performance, sales channels, channel development, financial services, cash flow, Microsoft office, financial analysis, accounting

Similar Resumes

View All
Area-Manager-resume-sample

Area Manager

PINNACLE ROOFING

Crossville, Tennessee