Strategic Talent Development Training / Coaching / Project Management / Process Reengineering / Program Design / Multi-Site / C-level / Change Management / Negotiation / Team Building / Client Relations / Corporate Growth As an internal corporate employee, I was tasked with; achieving organization alignment around a sale based software, and a successful implementation of key strategic initiatives. To increase engagement, revenue, market share, stakeholders moral and create a cultural of empowerment. For an increase in sales there was a strong emphasis on strengthening external strategic business relationships. And, internally creating a compelling sequence of communication to reach all facets of the business. Streamlined; processes, training, facilitation and enhanced efficiencies, improving the bottom line. Software implementation, increased sales production by 80 million a month. Successful, integration of a coaching based sales leadership development model. Designed and implemented leadership competency model, tripling annual revenues. Enabling client through large-scale organizational change efforts, of system implementation. Created organizational solutions, leveraging human capital and increasing ROI. Key Skills: Bridging the gap between strategic objectives, performance management, and synergic energy of human capital. Exceptional trainer, content development, and facilitator. Public speaking with excellent improvisational skills. Attaining the synergy with all functional departments that are vital to overall success. Consultative leadership, ERP, Six Sigma, Sales, relationship building and leadership experience. Hands-on, versatile, and highly organized. Assess situations rapidly and synthesize diverse ideas. Strong verbal communicator, who wins cooperation at all levels. Cross-functional Project Management. Superior trouble shooter and problem-solver. Full life cycle system implementation and integration. Understanding, evaluating, and offering products to meet the desired client objectives.
Area Sales Manager
Software implementation, increase sale production by 80 million a month.
When hired current software for sales growth was below 3% of engagement.
I started by placing my focus on the stakeholders, to develop an understanding of their current road blocks and their directional focus.
I redesigned current communication structure, and software training, to create alignment between stakeholders and continuing the company's mission.
After 14 months the organization engagement grew from 3% to 77% engagement, increasing sale production by over 80 million a month.
Successful, integration of a coaching based sales leadership development model; decrease turn-over, increased moral, and increased sales.
After developing an understanding of the current industry trends, company culture and of the stakeholders, I was able to develop a sales leadership development model to increase sales by identifying and capturing key strategic opportunities.
At the completion of individual business plans accompanied with individual coaching, created a culture of empowerment! Leveraging the power behind coaching I developed a 'train-the-trainer' coaching development for middle and upper management to continue the empowerment throughout the companies culture.
We achieved and increase in our market share through a consistent growth of sales, renewed cultural of empowerment and stakeholder moral.
Designed and implemented leadership competency model, tripling annual revenues and improving staff production.
Client managed based on negative reinforcement and affected staff morale.
Identified characteristics and qualities.
Conducted organizational and individual assessments.
Worked with individuals' insecurities to "get out of their heads".
Focused on transparency.
Developed a leadership competency model, using stakeholder's feedback while continuing the company's mission.
Held and facilitated training.
Helped staff empower themselves.
Senior management engagement transitioned from negative reinforcement to empowerment and coaching based communication.
Improved employee satisfaction by 95%.
Increased company value by $13.5B.
Enabling client through large-scale organizational change efforts, of system implementation.
Client wanted to successfully implement an EMR system.
Identified phases for the implementation, and created communication strategy.
Designed, developed and facilitated training initives for each phase roll taking into account the human element.
Leadership alignment and stakeholder engagement manifested at each phase, system implementation of EMR was a success.
Created organizational solutions, leveraging human capital and increasing ROI.
Client had high turn-over, little stakeholder engagement and a decreasing ROI.
Evaluated executive team and provided value based solutions to increase ROI by leveraging their human capital.
Re-align organization; designed, developed and facilitated leadership development programs.
Organizational re-alignment was achieved and ROI increased.
Retail Production Coach, Republic Mortgage.
Hired to integrate a proven business model, organizational-wide coaching model and software technology to increase sales.
I was the face of corporate, I was out in the field visiting every location at least once a month.
Conducted training around a proven technology to increase sale and capture key strategic relationships.
Developed and facilitated training both internal stakeholder's and for external strategic business partners.
While at each branch I would work with the managers on becoming a coaching leader through developing their leadership skills through our individual coaching sessions.
Create awareness of the power of using a stakeholder's business plan, and developing an understanding for that individual.
Developed a robust on-boarding process to meet the needs of every facet of the organization and address the needs of a new hire.
Content design and development of training modules and for large presentations.
Assist with the recruiting process.
Developed an organizational-wide coaching model for all level of the company.
First California Mortgage Company.
Hired to integrate and facilitate learning and sales development based training on a National level.
Ensured competency level's meet business needs.
Applied adult learning techniques and curriculum design theory.
Collaborate across functional areas, work effectively with senior management, and both internal and external partners.
Implementation of two CRM systems.
Result: Increase in sale, company growth and area alignment, allowing for increase in sales revenue by 37% within the first year.
Recruited to develop, implementation strategy for CRM implementation.
Analyzing, create, facilitate learning and development curriculum.
Full life cycle system implementation and integration.
Develop stakeholder alignment through synthesizing and analyzing information.
Drive and lead nationwide achievement of company standards and goals.
Develop internal coaching and mentor system for high performers and to increase performance.
Manager Bank of America
Recruited to increase sales and develop Western US territory.
Establish company brand and ensure regulatory compliance within locations across five states and staff of 50.
Full life cycle of CRM system implementation, training and development.
Oversee branch operations and mentor branch managers, B2B sales.
Principal January 2005 to January 2008Innovative Consulting
Managed and developed new products, pricing, and sales production for boutique Consulting and Executive Coaching company.
Developed and implemented innovative strategies for customer retention and business development across multiple markets and within varying social economics.
Cultivated business relationships, implemented solutions, B2B sales 8 plus years experience.
Master's : Industrial PsychologyUniversity of Denver * PMPIndustrial Psychology
BS : Kinesiology and PsychologyArizona State UniversityKinesiology and Psychology
Certified Coach, Certified Mentor Coach through International Coaching Federation * EQ & EQ-360 Certification, Multi Health Systems * Six Sigma Black Belt Certification * Change Management Certification * Strategic Leadership Certification
B2B, business development, business plan, business plans, Change Management, Coach, coaching I, Coaching, Consulting, Content, CRM, curriculum design, Client, economics, Executive Coaching, Senior management, focus, Full life cycle, functional, Leadership, leadership skills, leadership development, market, Mentor, Organizational, presentations, pricing, recruiting, Retail, sales 8, sales, sales development, Six Sigma, software training, strategy, Strategic, trainer
Master's : Industrial Psychology BS : Kinesiology and Psychology Certified Coach, Certified Mentor Coach through International Coaching Federation * EQ & EQ-360 Certification, Multi Health Systems * Six Sigma Black Belt Certification * Change Management Certification * Strategic Leadership Certification
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