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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Detail-Oriented
  • Networking Events
  • Relationship Building
  • Customer Complaint Resolution
  • Problem Solving
  • Sales Program Coordination
  • Time Management
  • Consultative Selling Techniques
  • Client Base Retention
  • Competitor Analysis
  • Presentations and Public Speaking
Work History
01/2018 to Current
Area Sales Manager Lkq Alcoa, TN,
  • Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Introduce new Home Warranty product to market, helping to increase profits by 50% year-over-year.
  • Coordinate and conduct well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
  • Build lasting relationships with clients through outstanding customer service interactions.
  • Report sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Analyze sales data and keep up to date with market trends.
  • Work diligently to resolve unique and recurring complaints, promote loyalty.
  • Attract new clientele and develop customer relationships by hosting product-focused events.
  • Establish strong relationships with major accounts and key decision-makers to increase sales in designated territory.
06/2010 to 01/2018
Licensed Realtor Iridium Satellite Llc Chandler, AZ,
  • Consistently closed 4-6 million in sales per year
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Compared properties with similarly sold properties to determine competitive market prices.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Increased home sales through persuasion, negotiation and ability to close.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
11/2003 to 06/2010
Licensed Realtor Prudential Preferred Properties® City, STATE,
  • Promoted sales of properties through advertisements, open houses and online advertising platforms
  • Compared properties with similarly sold properties to determine competitive market prices
  • Communicated with clients to understand property needs and preferences
  • Increased home sales through persuasion, negotiation and ability to close
09/2001 to 09/2005
Human Resources Generalist Kodak City, STATE,
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on HRMS database.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Developed innovative new-employee orientation programs, including safety training.
  • Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
  • Created and enforced HR policies and procedures across organization.
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation and 401k.
  • Verified that vendors received timely enrollment information, changes and terminations.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence, including FMLA and disability leaves.
  • Conducted employment verifications and investigations.
  • Developed and facilitated all new-hire orientations.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Conducted job analysis and job evaluations, resulting in quality job specifications.
  • Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
  • Facilitated criminal background check process for new hires.
Education
Expected in 05/1997
Bachelor of Arts: Sociology
Indiana University Bloomington - Bloomington, IN
GPA:

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Resume Overview

School Attended

  • Indiana University Bloomington

Job Titles Held:

  • Area Sales Manager
  • Licensed Realtor
  • Licensed Realtor
  • Human Resources Generalist

Degrees

  • Bachelor of Arts

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