, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-Oriented
- Networking Events
- Relationship Building
- Customer Complaint Resolution
- Problem Solving
- Sales Program Coordination
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- Time Management
- Consultative Selling Techniques
- Client Base Retention
- Competitor Analysis
- Presentations and Public Speaking
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01/2018 to Current Area Sales Manager Lkq – Alcoa, TN,
- Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Introduce new Home Warranty product to market, helping to increase profits by 50% year-over-year.
- Coordinate and conduct well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
- Build lasting relationships with clients through outstanding customer service interactions.
- Report sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Analyze sales data and keep up to date with market trends.
- Work diligently to resolve unique and recurring complaints, promote loyalty.
- Attract new clientele and develop customer relationships by hosting product-focused events.
- Establish strong relationships with major accounts and key decision-makers to increase sales in designated territory.
06/2010 to 01/2018 Licensed Realtor Iridium Satellite Llc – Chandler, AZ,
- Consistently closed 4-6 million in sales per year
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Compared properties with similarly sold properties to determine competitive market prices.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Increased home sales through persuasion, negotiation and ability to close.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Liaised between buyers and sellers to provide positive experiences for both parties.
11/2003 to 06/2010 Licensed Realtor Prudential Preferred Properties® – City, STATE,
- Promoted sales of properties through advertisements, open houses and online advertising platforms
- Compared properties with similarly sold properties to determine competitive market prices
- Communicated with clients to understand property needs and preferences
- Increased home sales through persuasion, negotiation and ability to close
09/2001 to 09/2005 Human Resources Generalist Kodak – City, STATE,
- Updated key human resource metrics, including turnover and terminations, using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to all phases of human resources activity.
- Developed innovative new-employee orientation programs, including safety training.
- Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
- Created and enforced HR policies and procedures across organization.
- Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
- Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation and 401k.
- Verified that vendors received timely enrollment information, changes and terminations.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence, including FMLA and disability leaves.
- Conducted employment verifications and investigations.
- Developed and facilitated all new-hire orientations.
- Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Conducted job analysis and job evaluations, resulting in quality job specifications.
- Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
- Facilitated criminal background check process for new hires.
Expected in 05/1997 Bachelor of Arts: Sociology
Indiana University Bloomington - Bloomington, IN
GPA:
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