LiveCareer-Resume

area catering sales manager resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Performance-oriented Sales Leader offering exceptional record of achievement over a 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Skills
  • Team Recruiting and Onboarding
  • Customer Service
  • Staff Training and Development
  • Time Management
  • Customer Complaint Resolution
  • Inventory Planning and Management
  • Client Base Retention
  • Coaching and mentoring
Work History
Area Catering Sales Manager, 11/2016 - 02/2022
The Galt House Hotel Louisville, KY,


  • Utilized hospitality associations, business journals and Internet resources to obtain current industry knowledge.
  • Communicated with venue personnel to coordinate event logistics.
  • Developed and implemented improved marketing initiatives to drive revenue.
  • Exceeded both quarterly and annual sales goals.
  • Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
  • Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
  • Determined facility, services and staffing needs to establish framework for successful event execution.
  • Performed analysis of competition to determine strengths and weaknesses as compared to TooJay's.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of TooJay's products.
  • Identified opportunities for growth within the Central Florida territory and collaborated with restaurant teams to reach sales goal.
  • Sold products by developing relationships with network of B2B professionals.
  • Surpassed sales targets consistently and maintained solid Catering Sales increase rankings.
Restaurant General Manager, 11/2010 - 11/2016
Potbelly Sandwich Shop Oshkosh, WI,
  • Orchestrated positive customer experiences by overseeing every area of TooJay's operations.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Set clear expectations and created positive working environment for employees.
  • Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Built and leveraged community relationships to drive business and maximize catering programs.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Prepared for and executed new menu implementations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Carefully interviewed, selected, trained and supervised staff.
  • Led and directed team members on effective methods, operations and procedures.
Assistant Restaurant Manager, 09/2006 - 11/2010
Hei Hotels & Resorts Washington, DC,
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Purchased food and cultivated strong vendor relationships.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
Bachelor of Science: Business Administration And Management, Expected in 12/2001
-
University of Central Florida - Orlando, FL
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Central Florida

Job Titles Held:

  • Area Catering Sales Manager
  • Restaurant General Manager
  • Assistant Restaurant Manager

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: