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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Flexible hard worker ready to learn and contribute to team success. Proficient in ALL aspects of SALES and specifications for lighting for Industrial, educational, medical and ALL outdoor applications. Offering over 43 years of experience in driving continuous process improvement and implementation to current innovations in the lighting industry. Direct interaction and design assistance with Architects, Engineers and end users.

Excellent leadership, project management and program development skills. Prepared to apply knowledge and abilities to challenging new role.

Skills
  • Standards development
  • Relationship building
  • Training & Development
  • Computer skills
  • Organizational skills
  • Team management
  • Working collaboratively
  • Reliable and trustworthy
  • Active listening
  • Troubleshooting
  • Solution development
  • Analytical
Experience
Jul1993 to Apr2021
Architectural Specifications & Sales Liberty Lighting Group, Inc. City, STATE,

Reviewed all supplier requests for deviation from specifications and approved or denied changes.

  • Characterized physical and chemical properties of starting materials, intermediate reactions and final products.
  • Created and maintained new national accounts for Liberty Lighting Group, Saker Shop-Rites, Restaurant Depot, Kimco Properties, Brixmor properties and others.
  • Compiled evidence such as photographs and measurements and produced thorough reports detailing results.
  • Completed root cause analysis and corrective action planning for lighting and controls materials failures.
  • Conducted training sessions on new material products, applications and manufacturing methods for customers.
  • Evaluated technical specifications and economic factors to maintain product design objectives.
  • Assessed field materials such existing environment, and area for conformance with specifications.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
05/1989 to 07/1993
Commerical Lighting Manager Monarch Electric Supply Co./USEI City, STATE,
  • Maintained National Account J.C. Penney's store design and sales.
  • Maintained effective customer communications and built strong customer relationships.
  • Maintained relationships with high-profile and return clients.
  • Implemented commercial strategies established by company objectives targeting growth opportunities.
  • Visited and investigated local companies to determine and meet exact needs.
  • Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
  • Conducted market research and analysis to identify business opportunities, dramatically increasing expansion.
  • Promoted exemplary leadership by communicating company's goals and strategic vision.
  • Analyzed competitor markets and reviewed trends.
  • Implemented packaged sale programs for various products to increase profits.
  • Built and trained team of productive and motivated sales representatives.
  • Evaluated local market to change sales tactics and product descriptions.
  • Communicated with marketing team to maximize campaign effectiveness.
  • Supported sales team members to drive growth and development.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Created presentation materials for sales, customer relations, and management purposes.
  • Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Created and delivered in-depth sales presentations to potential customers.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Enhanced sales volume through skilled support to both new and inactive customers.
11/1985 to 04/1989
Commercial Lighting Manager Cooper Electrical Supply Co. City, STATE,
  • Maintained National Account J.C. Penney's store design and sales.
  • Increased product knowledge and understanding of industry best practices through completion of continuous education.
  • Aimed to increase sales pipeline through marketing emails, cold-calling and referral management.
  • Made appointments with potential clients to discuss products.
11/1979 to 11/1985
Specification & Sales National Accounts Consolidated Lighting, Inc. City, STATE,
  • Responsible for specification and sales to meet customers needs, J.C. Penney's and others across entire country.
  • Advised and assisted designers and engineers with working lighting plans.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in
: Bossiness
Monmouth College - West Long Branch, NJ,
GPA:
Expected in 06/1982
Associate of Arts: Bussiness
Brookdale Community College - Lincroft, NJ
GPA:

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Resume Overview

School Attended

  • Monmouth College
  • Brookdale Community College

Job Titles Held:

  • Architectural Specifications & Sales
  • Commerical Lighting Manager
  • Commercial Lighting Manager
  • Specification & Sales National Accounts

Degrees

  • Some College (No Degree)
  • Associate of Arts

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