Bilingual Architectural Intern seeking real-world experience on exciting projects. Proficient in modifying design features and preparing building designs.
Education
Bachelor of Science: Architectural Engineering, Expected in 01/2021 - Arbaminch University - , GPA:
Bachelor of Science: Nursing, Expected in - Prince George's Community College - Largo, MD, GPA:
Skills
Creative and artistic
Strong conceptual and schematic design skills
Interior design
Researching abilities
Designing talent
Foundation design and framing
Site planning and design expert
Site and environmental analysis
Architectural building systems
Analytical Thinking
Service Minded
Calm and Professional Under Pressure
Understanding Customer Needs
Efficient and Detail-Oriented
Customer Data Confidentiality
Creative Problem Solving
Building Customer Trust and Loyalty
Order and Refund Processing
Issue and Complaint Resolution
Data Entry and Maintenance
Team-Oriented and Cooperative
Honest and Ethical
Feedback Acceptance
Product Scanning
Cleaning and Sanitizing
Payment Processing
Cash Handling
Cash Register Operations
Price Identification
Computer Proficiency
Establishing and Maintaining Customer Relationships
Took accurate site measurements to support building planning stages.
Maintained and organized blueprint files.
Collaborated with inspectors, building contractors and district personnel.
Drafted detailed drawings of structures, specifying dimensions and materials needed.
Discussed design specifications and procedures with project manager, engineering team and construction manager.
Collaborated with builders to confirm construction conformed to drawings and designs.
Fostered and maintained collaborative professional working relationship with project leadership team and client.
Designed and specified water features, vegetation, hardscape features and lighting for public green space areas such as parks, pocket parks and greenways.
Guest Service Associate, 07/2020 - 04/2021 Geisinger – Berrysburg, PA,
Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Handled payment processing and provided customers with receipts and proper bills and change.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Managed customer complaints and rectified issues to complete satisfaction.
Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Cashier, 04/2021 - Current State Of Virginia – Portsmouth, VA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Processed all sales transactions promptly to prevent long customer wait times.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Received payments for products and issued receipts.
Resolved customer complaints and escalated worsening concerns for remediation.
Increased sales by suggesting specific complementary items to customers.
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