Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hardworking and passionate job seeker with strong organizational skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team members.

  • Safety awareness
  • Teamwork and Collaboration
  • Proficient at organization and time management
  • Administrative support
  • Strong attention to detail
  • Flexible and Adaptable
  • Self-Motivated
  • Data Entry
  • Dependable and Responsible
  • Multitasking Abilities
Work History
Customer Service Representative, 06/2021 to 10/2022
Ipg Photonics CorporationOxford, MA,
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
ARC (Assistant Rural Carrier), 03/2021 to 06/2021
USPS, United States Postal ServiceCity, STATE,
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Delivered packages and mail to customer locations on time
  • Collaborated with other delivery personnel to support them in their responsibilities
Sr Ops Admin Maintenance Dept, 07/2014 to 01/2020
FedEx GroundCity, STATE,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Processed invoices and expenses using People Soft software to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Executed record filing system to improve document organization and management.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Greeted office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Sr Ops Admin Quality Assurance & Dispatch, 10/2009 to 07/2014
FedEx GroundCity, STATE,
  • Maintained contact with delivery drivers on assignment to provide further assistance and support when needed.
  • Documented all changes in computer tracking system.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Informed Pickup & Delivery department about equipment breakdowns and provided updates on completion of work orders on trucks and trailers.
  • Updated vehicle logs and records with accuracy and efficiency.
CTDL Certificate: CTDL Training Class , Expected in
Chattahoochee Technical College - Acworth, GA,

Completed all CTDL requirements

: Biblical Studies And Christian Counseling, Expected in
Central Bible College - Springfield, MO
  • Elected President for Girl's Student Council
  • Received 69 Credits

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Resume Overview

School Attended

  • Chattahoochee Technical College
  • Central Bible College

Job Titles Held:

  • Customer Service Representative
  • ARC (Assistant Rural Carrier)
  • Sr Ops Admin Maintenance Dept
  • Sr Ops Admin Quality Assurance & Dispatch


  • CTDL Certificate

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