Apprentice Teacher resume example

• Entertained park guest via various show venues; consistently exhibited friendly customer service, park knowledge, and excellently operated by park safety standards.
• Displayed dedicated preparation for assigned role, and a strong commitment to cultivating a pleasant teamwork environment for supervisors and coworkers alike.

• Assisted customers in placing produce orders for delivery through Thyme 9 data entry software.
• Processed orders via fax, email, voicemail and live calls utilizing ShoreTell Phone System, Microsoft Outlook, & Thyme 9. Handled product returns and invoice adjustments.
• Regularly interacted with various departments such as Buyers & Sales, Transportation & Shipping, Accounting, etc. to resolve customer service issues akin to special order items, missing product, and extra deliveries.
• Remained continually familiar with limited time products and sales to keep customers well informed; Provided courtesy calls to remind customers of order placement.

• Exhibited high degree of reliability in operating responsibly for the safety and wellbeing of children by remaining attentive to classroom surroundings.
• Successfully worked independently even in high pressure situations.
• Managed and maintained the classrooms, play areas, equipment, supplies, etc.
• Exemplified skillful communication and coordination with children at their level of comprehension while responding with patience and understanding.
• Assisted in the design and implementation of innovative activities, teaching aids, policies and systems.

• Carried out various hiring functions by working with candidates to complete and submit suitability applications for the U.S. Census Bureau 2010 Census.
• Performed routine clerical tasks required in the collection, control, review, and processing of personnel for approximately 300+ employees.
• Successfully performed duties of Notary Public such as verifying, approving, and signing official documents.
• Handled and maintained confidential recruiting files and administrative records.
• As US Census Interviewer (Call Center), consistently greeted respondents in a courteous, friendly, and professional manner.
• Conducted highly scripted interviews; followed scripts verbatim per agreed upon procedures.
• Accurately captured response data displaying knowledge of office, Internet and Word Processing software.
• Effectively and appropriately overcame refusals, resistance or objections to completing respondent interviews.
• Daily exhibited attributes such as strong listening, creative, articulate and quick response skills; also exhibited a keen sense of observation, and solid problem solving skills thereby effectively and amiably minimizing conflict.

Worked for several different companies and held a variety of office and customer service positions such as:

• Analytical Data Entry Clerk within Penn State University laboratories; Receptionist for Chiropractic offices; Inventory Auditor; Personal Assistant and Stenographer in university settings; Banquet Server or Waitress for various hotel and restaurant establishments.

The functions that I performed in these roles include:

• Operated office telephone systems, successfully addressing customer inquiries and concerns; Directed calls and visitors to appropriate persons or offices by keeping abreast of routine and non-routine information.
• Received and controlled incoming and outgoing mail, effectively routing them to the appropriate persons or offices for action in a timely manner.
• Prepared and typed a variety of correspondence, reports, forms, requisitions, and legal documents etc.
• Scheduled appointments; cataloged and maintained files, records, manuals, handbooks, and other such materials through data logging booklets, Microsoft Office 2007, and other programs.
• Always attended to the request and needs of customers and guest with diligence and hearty customer service.

In these aforementioned positions I was incredibly productive and so well represented the agency that I quickly received recognition as one of the top and most requested agents.

• Addressed guest with warm and friendly customer service especially when implementing conflict resolution skills.
• Operated a multi-lined telephone system in order to greet customers, sell rooms or "upsell" specials, and book new reservations.
• Continually performed various secretarial duties.
• With precision, daily processed large financial transactions ranging from $0 - $1000+.