Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Profile
Results-oriented Administrative Supervisor with 20 years’ experience in retail educational industry. Meticulous and collaborative professional with unsurpassed skill at managing diverse needs in deadline-driven environments.
  • Report writing
  • Computer proficiency
  • Service-minded
  • Human resource knowledge
  • Motivational leadership style
  • Inventory control
  • Professional demeanor
  • Self-directed
  • Time management ability
  • Ability to prioritize
Relevant Experience
Managed major office relocation with only one day of downtime. Improved department efficiency 92% through implementation of strategic workflow and process improvements.
Apprentice III, 09/2010 to 05/2015
Res-Care, Inc.Huntersville, NC,
  • Managed office inventory and placed new supply orders.  
  • Carrying a position in the apprenticeship advisory committee for two years.
  • Completing all internship with a great working status.
  • Performed installation of residential (apartment)/commercial wiring; Installed lighting, hoods, dishwashers and other appliances wiring; Loaded/unloaded trucks; Organized/maintained supplies and equipment.
  • Conducted job analysis and job evaluations, resulting in quality job specifications.
Per Diem Teacher, 03/2010 to 05/2012
Trivium PackagingWestern Springs, IL,
  • Scheduled appointments and maintained master calendar.   
  •  Coordinated logistics for corporate events.
  • Greeted visitors promptly and directed to correct locations.  
  • Updated employee paperwork and records.
  • Structured and prepared lessons and labs to meet N.Y.S standards Worked with parents to extend students readiness to meet state standards helped organize the science curriculum Taught College level Biology and Earth Science on the High School level.
Teacher, 01/1995 to 2008
Department Of EducationCity, STATE,
  • Coordinated logistics for corporate events.  
  •  Developed and administered department budgets.
  • Scheduled appointments and maintained master calendar.
  • Drafted internal documents and memoranda. 
  • Directed teachers in organizing and formulating Lessons (in the science)
  • Mentored, coached and trained 45 team members.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools. 
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Developed innovative new-employee orientation programs, including safety training.
  • Audited workplace, employee and management policies and procedures.
  • Conducted job analysis and job evaluations, resulting in quality job specifications.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Developed and facilitated all new-hire orientations.
  • Set up new files and assigned tracking numbers.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
  • Selected and interviewed candidates for all available positions.
Operations, 04/1991 to 05/1994
Filene's BasementCity, STATE,
  • Increased company market share by 22% in just 8 months.
  • Monitored 4 project budgets each quarter
  • Cut company operating budget by $225K through tracking
  • Oversaw the development and launch of Liz Claiborne, Borghese, and 'The Boutique'. . .
  • Recruited, hired and trained 152 new employees for Sportswear, Men's and Management.
  • Built and maintained effective accounts receivable and cash flow monitoring systems.
  • Optimized the overall customer experience through training.
  • Identified inefficiencies and made recommendations for process improvements.
  • Selected and interviewed candidates for all available positions.
  • Created job descriptions to attract a targeted talent pool within the market wage range.
  • Assessed employee performance and issued disciplinary notices.
  • Generated employee tracking reports each month.
Associate of Arts: Trade Unions, Expected in 2014
Empire State University - New York, N.Y
Master of Science: Education Elementary Education , Expected in 2001
City College - New York, N.Y
GPA: GPA: 69 Graduated Cum Laude
  • Top 10% of class
  • Cum Laude Academic Achievement Award
  • Minor in science and history
  • Coursework in Industrial-Organizational Psychology  
Bachelor of Science: Education, Expected in
City College - New York, N.Y.
GPA: Graduated Cum Laude GPA: 78
  • Top 10% of class
  • Cum Laude Academic Achievement Award
  • Coursework in Industrial-Organizational Psychology
  • Emphasis in Psychology
BBA: Business Administration, Management, Economics, Expected in
Lehman College - Bronx, N.Y.
GPA: GPA: 3.73 GPA: 4
  • Emphasis in Communication, administration, Management
  • Minor in History and Science
  • Graduated with Honors
  • Coursework in Business, Economics and Organizational Development  
NAACP of New York City
administrative duties, banking, benefits, Biology, Bookkeeping, book, budget, clarify, Clerical, customer satisfaction, Customer Service, database, editor, human resource, HR, insurance, job analysis, Team building, lesson plans, lighting, market, mediation, Excel, MS Office, Windows, newsletter, organizing, organizer, personnel, policies, problem solver, profit, Project management, purchasing, quality, recruiting, recruitment, reporting, retail, safety, sales, store manager, strategy, Structured, supervisor, Teacher, Phone, employee handbooks, tutoring, Typing, vendor management, wiring, written

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School Attended

  • Empire State University
  • City College
  • City College
  • Lehman College

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  • Apprentice III
  • Per Diem Teacher
  • Teacher
  • Operations


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  • Master of Science
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  • BBA

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