application system analyst iii resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
A results driven and self-directed registered nurse, with 24 years of experience in intensive care nursing and implementing clinical software in multiple institutions. Proven expertise in workflow analysis, full cycle electronic health record implementations, system development, and evaluations. Recognized for outstanding performance in positions requiring analytical problem-solving, and customer service skills.
Skills
Workflow Analysis
Change management
Project management
Application support
Clinical process knowledge
Advanced critical thinking
Care planning
Change management
Content
Conversion
Critical thinking
Delivery
Documentation
Managing
Access
Nursing
Direct patient
Personnel
Policies
Processes
Project management
Proposal
Quality
Staff development
Strategy
System analysis
User support
Workflow Analysis
Work History
Application System Analyst III, 03/2013 to Current Dignity Health – San Francisco, CA,
Managed and led design and technical team for advanced care planning and Epic monitor projects.
Supervised team members to meet demanding production goals.
Mentored new hires, resulting in stronger staff development and increased productivity.
Collaborated closely with clinical informatics to drive strategy through development and implementation of new processes.
Evaluated and adopted new technologies to address changing healthcare needs.
Senior Clinical Analyst/CPM Coordinator, 10/2010 to 03/2013 Magellan Health Services – FL, State,
Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Upheld critical security standards when managing user access actions such as creating security templates.
Collected, reviewed and analyzed data from diverse departments for clinical documentation needs.
Senior Clinical Analyst, 10/2007 to 10/2010 Booz Allen Hamilton Inc. – Durham, NC,
Managed system conversion and maintained minimal downtime during updates.
Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Healthcare Consultant, 11/2004 to 10/2007 Caromont Health – Dallas, NC,
Implemented Epic Care Ambulatory module at UMDNJ and Eliot Health System.
Collaborated with senior manager in system selection process and wrote Request for Proposal for various engagements.
Nurse Manager, 11/2002 to 11/2004 Medstar Research Institute – White Marsh, MD,
Supervised, directed and motivated high-quality performance from nursing staff.
Administered performance evaluations and probationary reviews to assess nursing personnel.
Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
Clinical Analyst/Application Trainer, 11/2001 to 11/2002 Healthpoint – Renton, WA,
Implemented and customized the Epic Care Ambulatory product to various outpatient clinics.
Trained physician, nurses, and medical assistants on the Epic Care Ambulatory product.
Developed Epic Care manuals, educational literature, policies, and procedures.
Clinical Nurse I, 10/1996 to 11/2001 Johns Hopkins Hospital – City, STATE,
Provided and coordinated direct patient care to acutely ill medical patients according to the nursing process.
Charge nurse - responsible for the daily operations of the unit.
Mentored and coached new staff and nursing students.
Nurse Clinician I, 07/1995 to 10/1996 Johns Hopkins Hospital – City, STATE,
Provided and coordinated direct patient care to medical and surgical patients according to the nursing process.
Charge nurse - responsible for daily operations of nursing unit.
Education
Master of Science: Nursing Informatics, Expected in to University of Maryland - Baltimore, Maryland GPA:
Bachelor of Science: Nursing, Expected in to Stevenson University - Stevenson, Maryland GPA:
Work History
Application System Analyst III, 03/2013 to Current University of Maryland Medical System – Linthicum Heights, MD
Managed and led design and technical team for advanced care planning and Epic monitor projects.
Supervised team members to meet demanding production goals.
Mentored new hires, resulting in stronger staff development and increased productivity.
Collaborated closely with clinical informatics to drive strategy through development and implementation of new processes.
Evaluated and adopted new technologies to address changing healthcare needs.
Senior Clinical Analyst/CPM Coordinator, 10/2010 to 03/2013 New York University Langone Medical Center – New York, New York
Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Upheld critical security standards when managing user access actions such as creating security templates.
Collected, reviewed and analyzed data from diverse departments for clinical documentation needs.
Senior Clinical Analyst, 10/2007 to 10/2010 New York University Langone Medical Center – New York, New York
Managed system conversion and maintained minimal downtime during updates.
Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Healthcare Consultant, 11/2004 to 10/2007 Smart Solutions for Healthcare – New York, New York
Implemented Epic Care Ambulatory module at UMDNJ and Eliot Health System.
Collaborated with senior manager in system selection process and wrote Request for Proposal for various engagements.
Nurse Manager, 11/2002 to 11/2004 Lenox Hill Hospital – New York, New York
Supervised, directed and motivated high-quality performance from nursing staff.
Administered performance evaluations and probationary reviews to assess nursing personnel.
Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
Clinical Analyst/Application Trainer, 11/2001 to 11/2002 Weill Medical College of Cornell University – New York, New York
Implemented and customized the Epic Care Ambulatory product to various outpatient clinics.
Trained physician, nurses, and medical assistants on the Epic Care Ambulatory product.
Developed Epic Care manuals, educational literature, policies, and procedures.
Clinical Nurse I, 10/1996 to 11/2001 Johns Hopkins Hospital – Baltimore, Maryland
Provided and coordinated direct patient care to acutely ill medical patients according to the nursing process.
Charge nurse - responsible for the daily operations of the unit.
Mentored and coached new staff and nursing students.
Nurse Clinician I, 07/1995 to 10/1996 Johns Hopkins Hospital – Baltimore, Maryland
Provided and coordinated direct patient care to medical and surgical patients according to the nursing process.
Charge nurse - responsible for daily operations of nursing unit.
Certifications
American Nurses Credentialing Center, Board Certified in Nursing Informatics
Maryland Registration
New York Registration
Epic Inpatient Clinical Documentation,
Affiliations
American Nursing Informatics Association 2016-Present
Education and Evidence Based Practice Research Task Force
Appointed member to review bi-monthly implementation research articles
AFFILIATIONS
Member, American Nursing Informatics Association, 2002 to Current
Member, HIMSS, 2010 to Current
Member, Sigma Theta Tau, 2000 to Current
Publications
Claire, Anna and Constantine, Diane: Presentation Nurse Analyst Provision User Access in the Digital Age. Summer Institute of Nursing Informatics (SINI), Baltimore, Maryland, July 17, 2018.
Gaskins Brooke, Claire, Anna, Serafini, Grace: Psychiatric Treatment Plan: Pulling It All Together. Epic XGM, Madison, Wisconsin, April 13, 2016.
Skills
Care planning, Change management, content, conversion, critical thinking, delivery, documentation, managing, access, nursing, direct patient, personnel, policies, processes, Project management, Proposal, quality, staff development, strategy, system analysis, user support, Workflow Analysis
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