Skilled Application Support Analyst keen to take ownership of post-release customer satisfaction and technical stability. Comfortable working at multiple scales of support management. Versed in both desktop and mobile platforms. Committed to providing superlative customer care via one-on-one service interactions and large-scale support policy management.
Goal-driven Analyst adept at managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Over 5 years of experience in Property Management Systems.
Capable Analyst experienced installing and updating hardware and software systems for Lightspeed users. Review and optimize systems to meet changing demands, enhance collaboration and improve security.
Studied German Language for 3 years which was a big advantage when working in the hospitality industry.
Companies Worked For:
Job Titles Held: