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application development support analyst resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Application Developer/Analyst adept at application development, testing and optimization. Dedicated to constantly improving tools and infrastructure to maximize productivity, minimize system downtime and quickly respond to the changing needs of the business. Excels at Java application development, including coordinating ground-up planning, programming and implementation for core modules.

Highlights
  • Introductory Python,
  • Introductory C#
  • Intermediate C++
  • Intermediate Java 7, MVC method for programming technique
  • Proficient SQL
  • Proficient in HTML
  • Proficient using MS Visual Studio




  • Customer Service: Ability to work well with others in stressful environments and handle customer issues with little or no assistance from superiors.
  • Problem Solving: Easily find problems and solutions regardless of difficulty level
  • Computation: Excellent computation skill with strong background in math.
  • Documentation: Requirements analysis and design phases
Education
University Of Illinois at Chicago Chicago, IL Expected in May 2013 B.S : Mathematical Computer Science - GPA :

Completed course work in Mathematical Computer Science, which has significantly contributed to expertise in the languages of C++/C#, Python, and Introductory Java. Taken competitive mathematics courses such as mathematical analysis, abstract algebra, and real analysis. Completed Pre-Med requirements complementing MCS degree.

Experience
Navistar Inc - Application Development Support Analyst
City, STATE, 06/2013 - Current
  • Currently supporting 3 self-developed applications on multiple servers and working toward enhancements based on business requirements
  • Implemented code changes in C/C++ for engineers using Unigraphics NX
  • Updated multiple programs using Java, HTML, Perl, Apache Server 2.2, Apache Tomcat7, Microsoft 2008 SQL databases.
  • Completed documentation for various applications as well as reverse engineering historical programs used by Internal IT
  • Analyzed existing programs and formulated new logic for new systems.
  • Prepared flowcharting for architecture presentations
  • Performed standardized coding methods along with testing/debugging programs
  • Strong understanding of browsers, application development, software structures, and end user support
  • Completed installation and maintenance documentation fulfilling company standards for applications
  • Interacted with end-users to define system requirements and/or make necessary modifications.
Advantage Sales Marketing - Epson Sales Rep
City, STATE, 07/2012 - 04/2013
  • Sales: enthusiastically engaged, qualified and closed customers on sales of client's products.
  • Merchandising: Ensured products on display are functioning and presentable to customers.
  • Relationship Building: Communicated effectively with Integrated Marketing Services management team, Retail Sales Associates, and Retail Management Teams.
  • Administration/Reporting: Completed accurate HR paperwork, call reports, expense reports, training certifications and on-line training in a professional manner.
Seaton LLC - Centralized Service Representative
City, STATE, 07/2012 - 09/2012
  • Worked hand-in-hand with the coordinators, Centralized Services manager and the field office teams by providing exceptional customer service, accurate data entry and process expertise.
  • Multi-tasked in a fast paced environment
  • Goal Oriented with excellent time management skills
  • Exceptional attention to detail
  • Affinity towards computers, software, systems and technology Intermediate skills and experience with the Microsoft Office Suite of products
  • Reviewed corrected and verified data via various web portals and spreadsheets.
  • Received and prompted calls in a call center environment.
  • Demonstrated confidentiality when handling sensitive associate information.
Circuit City Inc - Warehouse/Tech. Sales Associate
City, STATE, 04/2007 - 2009
  • As a member of the Product Flow Team, organized store layout numerous times, checked inventory, load/unload large electronics and appliances.
  • As a Technology Sales Associate gained knowledge base of electronics.
  • Top sales associate of the month for 2 consecutive months with total sales of $15,000.
  • Ability to quickly communicate effectively to customers.
Awards/Certifications
  • Mu Alpha Theta - Math Honors Society. Lombard, 2006 to 2007.
  • Presidential Award for Academic Excellence - Glenbard East High School. Lombard, IL, 2004 to 2007.
  • Achieved H.S. Diploma with top honors (top 10 percentile) 2007
  • Navistar Lean Certification 2014
  • Six Sigma Certified
  • Completed Developing Java 6 Enterprise Applications class
  • Completed Java 7 SE Programming Ed 2 Class

Skills

Apache Server 2.2, Apache Tomcat7, Siemens Unigraphics NX 7.5, Microsoft Office Suite, SQL, application development, databases, debugging, documentation

Attention to detail, data entry, multi-lingual, logic, marketing, mathematics, , presentations, relationship building, retail management, sales, user support, time management

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Resume Overview

School Attended

  • University Of Illinois at Chicago

Job Titles Held:

  • Application Development Support Analyst
  • Epson Sales Rep
  • Centralized Service Representative
  • Warehouse/Tech. Sales Associate

Degrees

  • B.S

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