Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of home theater entertainment and major appliance sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
Relayed information regarding current store promotions, sales and special events to customers.
Listened to customer needs and desires to identify and recommend optimal products.
Assisted customers by answering questions and fulfilling requests.
Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Prioritized helping customers over completing other routine tasks in store.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Maintained product knowledge to assist and educate customers on options available.
Explained benefits and features of warranty programs, resulting in consistent add-on sales
Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
01/2016 to 06/2018
Sales Team LeaderConcentrix Corp. – Greenville, NC,
Reported sales data to upper management as directed.
Built strong team by recruiting and developing top sales talent.
Forecasted sales to management and collaborated to build effective sales team.
Supported stores conducting sales promotions and special events.
Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Used sales tactics to sell consumer electronics to customers and trained employees on sales protocols.
Provided exceptional customer service to foster client loyalty and satisfaction.
Promoted brand awareness and utilized networking to increase brand development.
Monitored sales team performance and provided constructive feedback.
Worked closely with other departments to understand full scope of consumer electronics and provide top-notch salesmanship to customers.
Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
Relayed information regarding current store promotions, sales and special events to customers.
Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
Maintained product knowledge to assist and educate customers on options available.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Assisted customers by answering questions and fulfilling requests.
11/2014 to 01/2016
Home Theater Sales ConsultantBest Buy – City, STATE,
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Processed credit and debit card payments to complete customer purchasing experience.
Stayed up-to-date on company promotions, sales and special events to educate customers and drive sales.
Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
Leveraged knowledge of home theater products and companies to educate customers and lock in sales.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Demonstrated products to customers, answered questions and redirected concerns to promote merchandise and service sales.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Assisted customers by answering questions and fulfilling requests.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Expected in
High School Diploma: Gavilan College - Gilroy, CA GPA:
Accomplishments
As a former leader in Best Buy, I received an Achievement award by our district manager for leading our district in Home Theater Sales for the month of March 2019 for over all Home Theater / Magnolia Home Theater performance.
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