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Appliance Sales Specialist Resume Example

Resume Score: 80%

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APPLIANCE SALES SPECIALIST
Summary

Seeking a challenge that offers advancement based on performance while utilizing my customer services, and administrative experience, with opportunity to apply strong communication and organizational skills

Multi-talented Sales Associate with 21 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills
  • Leadership skills
  • Multitasker
  • Management
  • Microsoft Office
  • Microsoft Word, Excel, Outlook, PowerPoints
  • Data Entry
  • Teamwork
  • Administration skills
  • Refrences
  • Available upon request.
  • Basic
  • Business plans
  • Cash register
  • Closing
  • Credit
  • Client
  • Customer Services
  • Customer service
  • Cycle counting
  • Data Entry
  • Financial
  • Inventory
  • Leadership skills
  • Maintain merchandise
  • Merchandising
  • Excel
  • Microsoft Office
  • Outlook
  • Microsoft Word
  • Policies
  • Profit
  • Receiving
  • Reconciling
  • Reporting
  • Retail
  • Safety
  • Sales
  • Store Manager
  • Teamwork
  • Time management
  • Customer outreach
  • Sales assistance
  • High-end appliance knowledge
  • Interpersonal and written communication
Education and Training
DBAColorado Technical UniversityColorado SpringsBUSINESS ADMINISTRATION/DBA GENERAL, 2020

Completed 36 credit hours out of 64. Started

M.B.ATroy University Montgomery CampusHUMAN RESOURCE MANAGEMENT, 2011GPA: 3.4
M.B.ATroy University Montgomery CampusBUSINESS ADMINISTRATION/GENERAL MANAGEMENT, 2008GPA: 3.1
B.SAlabama State UniversityINFORMATION SYSTEMS, 2005GPA: 3.1
Experience
Home DepotAppliance Sales Specialist | Montgomery, AL05/2019 to Current
  • Engaged customers to understand their needs and present appropriate appliances.
  • Provided response and remediation to client issues.
  • Performed various tasks including processing credit applications and delivering exceptional customer services.
  • Key Accomplishments:.
  • Received several Homer Badge within eight months for creating shareholder values.
  • Currently rank no.
  • 12 out of 29 in the district as far as sales.
  • Enhanced appliance sales by 32% within a eight-month period through cultivation of client relationships.
  • Coordinated schedules with customers for appliance deliveries, and installations.
  • Searched store inventory system using Direct Depot, ESVS, and Order up to verify availability of requested products.
  • Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
  • Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
Rite Aid PharmacyStore Manager | Montgomery, AL04/2016 to 09/2018
  • Lead store associates through the execution of company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience.
  • Attend to opening and closing the store and maintain proper accountability for cash.
  • Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints.
  • Manage adherence to all regulatory and compliance legislation and policies.
  • Perform all job duties necessary to providing a clean, safe, and pleasing environment to customers and associates by following company standards for safety regulations and overall store appearance both inside and outside of the store; maintain and follow rules in Clutter Free.
  • Maintain merchandise standards according to the POMP manual, profit planner, corporate plan-o-grams and on-going merchandise information.
  • Participate in and supervise the preparation and accountability of retail store physical inventory and develop action plans to achieve expected results.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Rite Aid PharmacyShift Supervisor | Montgomery, AL09/2009 to 04/2016
  • Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
  • Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/or the Assistant Store Manager.
  • Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and/or Assistant Store Manager.
  • Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the Store Manager and/or the Assistant Store Manager.
  • Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/or the Assistant Store Manager.
  • Collaborated with team members to improve performance and implement training updates.
  • Assisted the general manager during assigned periods and trained over 20 new team members.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Home Depot
  • Rite Aid Pharmacy

School Attended

  • Colorado Technical University
  • Troy University Montgomery Campus
  • Alabama State University

Job Titles Held:

  • Appliance Sales Specialist
  • Store Manager
  • Shift Supervisor

Degrees

  • DBA
    M.B.A
    M.B.A
    B.S

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