Appliance Sales Specialist Resume Example Home Depot

APPLIANCE SALES SPECIALIST

Summary

Seeking a challenge that offers advancement based on performance while utilizing my customer services, and administrative experience, with opportunity to apply strong communication and organizational skills

Multi-talented Sales Associate with 21 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills

Leadership skills
Multitasker
Management
Microsoft Office
Microsoft Word, Excel, Outlook, PowerPoints
Data Entry
Teamwork
Administration skills
Refrences
Available upon request.
Basic
Business plans
Cash register
Closing
Credit
Client
Customer Services
Customer service
Cycle counting
Data Entry
Financial
Inventory

Leadership skills
Maintain merchandise
Merchandising
Excel
Microsoft Office
Outlook
Microsoft Word
Policies
Profit
Receiving
Reconciling
Reporting
Retail
Safety
Sales
Store Manager
Teamwork
Time management
Customer outreach
Sales assistance
High-end appliance knowledge
Interpersonal and written communication

Education and Training

DBAColorado Technical UniversityColorado SpringsBUSINESS ADMINISTRATION/DBA GENERAL, 2020

Completed 36 credit hours out of 64. Started

M.B.ATroy University Montgomery CampusHUMAN RESOURCE MANAGEMENT, 2011GPA: 3.4

M.B.ATroy University Montgomery CampusBUSINESS ADMINISTRATION/GENERAL MANAGEMENT, 2008GPA: 3.1

B.SAlabama State UniversityINFORMATION SYSTEMS, 2005GPA: 3.1

Experience

Home DepotAppliance Sales Specialist | Montgomery, AL05/2019 to Current

Engaged customers to understand their needs and present appropriate appliances.
Provided response and remediation to client issues.
Performed various tasks including processing credit applications and delivering exceptional customer services.
Key Accomplishments:.
Received several Homer Badge within eight months for creating shareholder values.
Currently rank no.
12 out of 29 in the district as far as sales.
Enhanced appliance sales by 32% within a eight-month period through cultivation of client relationships.
Coordinated schedules with customers for appliance deliveries, and installations.
Searched store inventory system using Direct Depot, ESVS, and Order up to verify availability of requested products.
Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.

Rite Aid PharmacyStore Manager | Montgomery, AL04/2016 to 09/2018

Lead store associates through the execution of company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience.
Attend to opening and closing the store and maintain proper accountability for cash.
Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints.
Manage adherence to all regulatory and compliance legislation and policies.
Perform all job duties necessary to providing a clean, safe, and pleasing environment to customers and associates by following company standards for safety regulations and overall store appearance both inside and outside of the store; maintain and follow rules in Clutter Free.
Maintain merchandise standards according to the POMP manual, profit planner, corporate plan-o-grams and on-going merchandise information.
Participate in and supervise the preparation and accountability of retail store physical inventory and develop action plans to achieve expected results.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Rite Aid PharmacyShift Supervisor | Montgomery, AL09/2009 to 04/2016

Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/or the Assistant Store Manager.
Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and/or Assistant Store Manager.
Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the Store Manager and/or the Assistant Store Manager.
Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/or the Assistant Store Manager.
Collaborated with team members to improve performance and implement training updates.
Assisted the general manager during assigned periods and trained over 20 new team members.

Resume Overview

Companies Worked For:

Home Depot
Rite Aid Pharmacy

School Attended

Colorado Technical University
Troy University Montgomery Campus
Alabama State University

Job Titles Held:

Appliance Sales Specialist
Store Manager
Shift Supervisor

Degrees

DBA
M.B.A
M.B.A
B.S

Appliance Sales Specialist Resume Example

Resume Score: 80%

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